To solve Fios Wi-Fi not working problems, reset your Verizon Gateway Router. Take a thumbtack or safety-pin and insert it into the red reset hole on the back of the gateway. This will restore the gateway back to factory settings. ... Call Verizon to set up an appointment at 1-800-837-4966 if this doesn't solve the problem.Mar 5, 2018
How do I reset my Verizon FIOS gateway router?
Pressing and holding the red reset button located on the back of the Fios Quantum Gateway will restore the router to the factory default settings shown on the label located on the side of your router. Use the pointed end of a paperclip to press and hold the reset button for 15 seconds.
How do I hard reboot my router?
- With the router powered on, turn it to the side that has the Reset button. ...
- With something small and pointed, like a paperclip, hold down the Reset button for 30 seconds.
- Release the Reset button and wait 30 seconds for the router to fully reset and power back on.
How long does it take for FIOS to reboot?
Note: The reboot will temporarily disrupt all your fios services and take between 3 to 5 minutes to complete.
How do I fix the yellow light on my FIOS router?
A yellow light on your Verizon Fios router indicates that it is not connected to the internet. To reconnect, you need to perform a soft reboot. Press and hold the reset button on the back of your router for 3 seconds. Your router will blink white as it reconnects.