Customer questions and answers can be found in the PDF rubbermaid reveal spray mop instruction manual

There is a crucial flaw in this design.If you look at the reviews on the Rubbermaid website you will see that most people love the mop but the unit stops spraying.It's often blamed on the handle/trigger, but it is the pump plunger that binding and getting stuck in the cylinder.The pump case needs to be opened and the assembly pulled out.It's pretty simple once you get it out and you don't have to worry about a lot.It is not complicated to reassemble.

The screw driver has a small head.The driver is very thin.120 grits of sandpaper.

You will need aPhillips screw driver.The main pump body has 3 screws.You can see the 2 on the body and 1 right where the stem meets the mop head.

The pump body can be split open if the screws are removed.If you want to do this slowly, use a thin flat head screw driver.Look closely at the inside parts.To hold the 2 pump body panels in place, you will need to wiggle down the spray pump nozzle sleeve.

Also, note!You don't need to separate the pump case from the mop head at the bottom.You need to loosen the screw here so that you can separate the main body above it.

Just as you can see here, lay out the parts.Understanding how these parts work together is important.You don't have to take everything apart.

The red cone shape is attached to the outside liquid container where you put your cleaning solution.

The mop handle has 2 holes.It is attached to the pump.For later assembly, keep this in mind.

The plastic pump/piston sticks in the cylinder.The plunger head and the 2 ribs should be sanded with 120 grit sandpaper.There is a test.Continue until there is better movement and no loss of suction.

You don't want to take off too much material because the cylinder works nicely without it.It doesn't need to be very smooth but it should be rough and even.Test it at each and every attempt.

When you are satisfied, put a small amount of liquid around the head and ribs.

The pump parts should be aligned into the grooves supplied inside the body of the pump.As you move them into place, take your time.

The mop rod connects the handle to the pump body in the 2nd and 3rd photos.It has a rod inside that can be used to push the cylinder up or down.This needs to be seated into the pump case and connected to the top of thepiston.

If you want to test your assembly, place the 2 pump body casings together and make sure they fit together.

Once you are happy with the fit of the pump case, put it back together, careful to line it up so it fits perfectly, and the entire pump assembly is seated and secure.The screws need to be tightened.

Your mop is out of the garbage.I have been testing this for about six months and have not had any problems.Happy mopping!

2 years ago.

This works well.It's nice to be able to fix something.Thank you for the clear, concise, well-documented, and effective instructions.

Four years ago.

Four years ago.

Four years ago.

4 years ago

Our second one finally started malfunctioning in the same way as the first, so it's on my to-do list.

5 years ago.

I appreciate the help, my mop works better now.The screw drive you need is a Philiips screw driver, but not a star head.The main pump body has four screws.You need to slide down the 4th one.

5 years ago.

Thanks for the update.The models we have are a few years old and the newer ones have a 4th screw under the red sleeve.I assume all the internals are the same.It was nice to hear that it worked.After 9 months from the repair date, ours is still working well.