Customer service reviews of rug doctor are available.
There is nothing wrong with the product or concept, but the locker system did not work and I spent a long time hanging around on the phone with customer service at pickup and dropoff to get the bays to open.The customer service people were friendly and knew how to fix the problem.I will use it again, but I want to make sure my phone is charged.
The process was very easy.Picked up the cleaning solution from the store.The job was done in three hours.The instructions were easy to understand.The unit worked well.It was easy to return to the Walmart kiosk.We will definitely use the Rug Doctor again.
I had an awesome experience from the point of service until my return.The machine did not do enough work on my carpet.The machine didn't work as well as I wanted it to.
The carpet is very heavy and hard to push.Extra fees are charged for attachment.
The first and second machines didn't work.The left carpet looked dirty.
It's easy to rent.It's much cheaper than a professional.The machine did a good job.
Didn't work well and left lines in the carpet.My bissell works better than that one.
I got a fiter like object that was loose in the dirty water tank.After 35 minutes on the phone, I hung up.
It was easy to rent the machine.It worked well and we got our carpet cleaned too.
I rented a rug doctor machine from them, but it didn't work at all, and I went through a lot of trouble to get another one.
Renting the vacuum to clean my bedroom carpet was not worth it because it was too old and not cleaning anymore.