- Be at least 19 years of age (unless joining under a family membership)
- Hold an Ontario G or G2 class licence.
- Have no major or criminal driving convictions.
- Have no violations relating to impaired driving.
- Have a good credit record.
Can I use Communauto in other provinces?
All Quebec members have access to vehicles in all cities where Communauto is present in the province. To learn how to access cars elsewhere, see “How do I use Communauto in other provinces and countries?” in the FAQ.20 Aug 2021
Can someone else drive my Communauto?
If I join Communauto, can I allow someone else to drive the car? For trips where a second driver would be convenient (i.e. on a road trip), non-member drivers are allowed, as long as the registered member accompanies the non-member in the vehicle while they are driving. The non-member must also hold a valid licence.
What is the flex zone Communauto?
The FLEX Zone is where all FLEX trips start and end.9 Aug 2021
How is Communauto billed?
For most members, each month your invoice amount will be charged automatically to your credit card. Toronto, Edmonton and Calgary members using FLEX vehicles are billed daily as trips are completed.
How do you pay Communauto?
Communauto accepts payment through preauthorized withdrawal from VISA or MasterCard or out of your chequing account. If you do not have a credit card and wish to apply, we will need to book an appointment with you to come in to pay your joining fees in person.
How does Communauto flex work?
Pick up the car at the station you selected and return it to the station where you picked it up at the agreed time. Round-trip vehicles can be booked up to a month in advance. Ideal for planned trips or when you need to make sure you have access to a vehicle at a specific time and place.20 Aug 2021
Can I use Communauto in other cities?
City coverage and partnerships Communauto operates as Communauto (VRTUCAR) in seven cities in Ontario Waterloo, Hamilton, London, Guelph, Kingston, Ottawa and Toronto. It operates as Communauto in four cities in Quebec Montreal, Quebec City, Gatineau and Sherbrooke, Calgary, Edmonton, Halifax, and Paris, France.
How do I cancel my Communauto membership?
After this duration, a Member may terminate its membership with Communauto and the Transit Corporation for any reason by giving a written notice. Communauto must receive it no later than the third (3rd) day of the month preceding the termination.
How do you fill a Communauto?
Upon the return of the vehicle, the Member must ensure that the tank is at least one quarter filled. If the Member needs to fill up, the cost of the gas to fill up paid by the Member, will be credited by Communauto (normal gas only). The maximum amount credited for a wash is $10 (taxes not included).
How do I start a communauto trip?
- Block or reserve a vehicle via the app, as usual.
- When you're ready to start your FLEX trip, tap the “Unlock” option at the top of the screen.
- If you are close enough, the doors will unlock automatically.
- If you are further away, a validation request will appear on screen.
- Go!