If you cancel after the end of your 24-month term commitment: You must return your HughesNet modem, radio, and power supply in good condition within 45 days from the time of termination or be charged a $300 Unreturned Equipment Fee ($100 for the modem and power supply and $200 for the radio transmitter).
How long do I have to return HughesNet equipment?
To receive a refund of your $400 equipment fee, you must return the modem and outdoor transmitter to HughesNet within 60 days of your termination. HughesNet will provide packaging and instructions on how to deinstall and return the equipment. Returned equipment must be in good condition.
How do I send my HughesNet equipment back?
A box for returning the equipment • Strip of tape to seal the box • Pre-paid UPS return label • UPS packing slip (UPS Supply Chain Solutions Pick Slip) found inside the box. This will be sent back with equipment so please save.
Does HughesNet take their dish back?
Re: Returning Equipment No they do not. I removed my HugeNot dish myself. Luckily it was mounted where I could reach it with a step ladder and did not need to go on to the roof. I will NEVER return to or recommend their lousy internot service.
Will HughesNet buy back equipment?
Customers who purchased HughesNet equipment may return the modem, power supply, and radio to Hughes upon account termination. All equipment must be received in good condition within 45 days of termination in order to receive a $200 refund.
How do I get rid of HughesNet?
You can terminate your HughesNet subscription over the phone by calling Customer Care at 866-347-3292. If you're a business owner, you can call 800-347-3272. Make sure to: Inform the customer support agent that you want to cancel your subscription.
How much does HughesNet charge for equipment?
You will be charged a $400 Equipment and Installation Fee. You may choose to return your HughesNet modem, power supply, and radio for a $200 refund. No service termination fees will be charged.
Can you get a refund from HughesNet?
You may choose to return your HughesNet modem and radio for a $200 refund. If you cancel after 30 days of activation but before the end of your 24-month term commitment: You will be charged a $400 Service Termination Fee. You may choose to return your HughesNet modem and radio for a $200 refund.
Do you have to return HughesNet equipment?
You must return your HughesNet modem, radio, and power supply in good condition within 45 days from the time of termination or be charged a $300 Unreturned Equipment Fee ($100 for the modem and power supply and $200 for the radio transmitter).
Does anyone like HughesNet?
Rating HughesNet score
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ACSI 2020–2021 62 out of 100 ("All Others")