We offer a wire maintenance repair program that could help you avoid costly repair charges. For a low monthly fee, we provide repair service for your inside wiring, including inside cable wires and inside telephone or communications wires.
How do I speak to someone at Spectrum?
- 888.369.2408.
- Find a Spectrum store.
- Get help with Spectrum Customer Service.
Does spectrum run coax cable?
Coax Cables Coax, or "coaxial" cables, provide signals to your equipment for your Spectrum Voice, Internet and TV service. A coax cable runs from your wall to your TV or Spectrum Receiver (cable box), as well as your modem. You can also connect your Spectrum Receiver to your TV using a coax cable.
Why is my internet not working but it says it is?
There are a lot of possible reasons for why your internet isn't working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.
Why does my spectrum WiFi say connected but no internet?
When you see the pop-up warning with a yellow triangle and/or a black exclamation mark, and the error message reads “WiFi connected but no internet access”, it means while your device is connected to the modem/router, it is unable to connect to Spectrum Internet.Aug 3, 2021
How do I fix my Spectrum Internet connection?
- Unplug the modem.
- Turn off the router and computers and/or mobile devices.
- Plug in the modem. Wait two minutes.
- Turn on the router and wait two minutes.
- Turn on the computers and/or mobile devices.
How do I report a downed Spectrum line?
Get notified To be notified when the outage is over, call (833) 267-6094, ask "Am I in an outage?" and then request a callback.
Will Spectrum run a line to my house?
A Spectrum technician may drop a temporary cable. Once this happens, Spectrum will contact the utility company to determine if they need to come to your home to mark their services (power, gas, sewer, etc.)