Say “get human” (or “agent” or “representative”) or raise your voice, or just mumble. The IVR might connect you to a human after one of these key or unknown phrases. Just hold, pretending you have only an old rotary phone.Nov 18, 2021
How do I contact customer service over the phone?
- Start out on the right foot. ...
- “Body language” talks. ...
- Politeness counts. ...
- Accuracy and attention to detail are critical. ...
- End every call by thanking the customer. ...
- You're with a customer and the phone is ringing... ...
- You're on the phone and a customer walks up to the counter...
Does ups have a live chat option?
Start with our Virtual Assistant for immediate answers. If you still need help, we'll either transition you to live chat or connect you directly to a phone representative (during normal business hours.)