Friendly, human support Chat to us in-app any time, or call or email us (help@monzo.com) if you prefer.
How do I contact Monzo?
App: If you're a Monzo customer, you can chat to us in the app. Phone: We're happy to talk on the phone and can raise a complaint for you there. Call us on 0800 802 1281 (or +44 203 872 0620 from abroad). Email: Email us at complaints@monzo.com.
Is Monzo customer service 24 hours?
*We provide 24/7 service on all of these activities for all urgent queries.
Is Monzo bank in trouble?
Monzo under investigation by FCA over anti-money laundering rules. The UK's financial watchdog has said it is investigating digital bank Monzo over potential breaches of anti-money laundering and financial crime rules. The FCA's investigation remains at an early stage.
Is Monzo chat 24 hours?
Chat to us in the app whenever you need to, 24/7.
How do I contact Monzo by phone?
Phone - Our calls teams are happy to speak to you and will raise a complaint for you. Call us on 0800 802 1281 or +44 203 872 0620 when calling from abroad.