Online Assistance and Customer Care. To view your Google Play balance, visit https://play.google.com/store/account. To speak to customer care, call us at 1-855-466-4438.Nov 4, 2019
How do I report a problem with Google Play?
- Open the Google Play Store app .
- Go to the detail page for an app or game.
- Tap More. Flag as inappropriate.
- Choose a reason.
- Tap Submit.
How do I contact Google Play for a refund?
- On your computer, go to play.google.com/store/account.
- Select Order History.
- Find the order you want to return.
- Select Request a refund or Report a problem and choose the option that describes your situation.
- Complete the form and note that you'd like a refund.