To resolve most playback issues, check that your car stereo is set to the correct input. Make sure that Echo Auto is connected to your car stereo using the included AUX cable. No Bluetooth: Set the input on your car stereo to AUX. Make sure that Echo Auto is connected to your car stereo using the included AUX cable.
Why is my Amazon music not playing?
Songs keep buffering, pausing, or not playing when trying to stream my Amazon Music. To stream music without issues, you need a strong Internet connection. If using a mobile network, confirm that the Amazon Music app settings allow for Cellular. Force stop and reopen the app.
Why is my Alexa connected but no sound?
Sometimes, even though the Alexa app shows that the device is connected, it's not connected properly. That's why you are unable to hear the sound from the Echo. To fix it, you have to forget the problematic Bluetooth device from the Alexa app. For that, open the Alexa app and tap on Devices at the bottom.
How do I fix my audio Alexa?
- Open the Alexa app and select the Device icon.
- Select your Amazon Echo Show device and go to Bluetooth device.
- Select the device from your list and press Forget Device.
- Restart your Echo Show device and the sound should be restored, if Bluetooth connectivity was the problem.
Why is Alexa muted?
If the microphones of your Amazon device are muted, the Alexa cannot be activated and is considered mute as well. To unmute your microphone and thereby Alexa, push and hold the microphone button on your device for at least 2 seconds.