If you encounter this type of phone call hang up and immediately contact MetroPCS customer care at 1-888-863-8768 to validate the request or report the incident.
Is MetroPCS a bad company?
MetroPCS has a consumer rating of 2.13 stars from 312 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about MetroPCS most frequently mention customer service, new phone and long time problems. MetroPCS ranks 86th among Mobile Carriers sites.
How do I contact MetroPCS customer service?
Department/Agency Phone Number Hours
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Customer Service 1-888-8metro8 (863-8768) or dial *611 from your Metro phone 6am-2am (Central) 7 days a week
Will MetroPCS refund my money?
There are no returns, refunds, or credits for prepaid service fees, monthly service, application download, add-ons, and other fees. Return policy is for new device activations only. Device upgrades are non-refundable and non-returnable, but may be covered by a limited manufacturer's warranty, if applicable.