You have 14 days from receipt of your Item to inform us of your intention to return or exchange. For Products, you then have a further 14 days to return it back to us. Returns outside this period may not be accepted. 6.3 To request a refund you need to visit https://help.xsolla.com/ and contact Xsolla customer support.
What is Xsolla on my credit card?
Xsolla will create a micro-transaction on your financial account (typically between $0.20 - $0.90 USD). The amount of this micro-transaction is the verification code that you must enter in the form.
Is Xsolla trustworthy?
Absolutely. Your payment information is encrypted via a secure HTTPS connection to Xsolla, which is a certified PCI Level 1 Service Provider, so you're in very safe hands.
How do I cancel my Xsolla payment on Roblox?
Email support@xsolla.com and ask them to cancel your account.
How do I contact Xsolla customer service?
You may contact us at help.xsolla.com, or email us at support@xsolla.com if you have any questions or concerns.
Does Roblox use Xsolla?
Through this collaboration, Xsolla integrated and prioritized a payment gateway for trusted gift card issuer Blackhawk Network On Demand into the Roblox in-game store and checkout experience.
How do I get rid of Xsolla?
You can cancel your Xsolla subscription by contacting them via email or telephone and providing them with your customer details. Email support@xsolla.com and ask them to cancel your account.
What is Xsolla on my bank statement?
Xsolla is a a global distributor and publisher of video games. That means on your bank statement or PayPal receipt for Life is Feudal you'll have Xsolla as a merchant. If neither you nor your family members made any payments for online games your account could have been compromised.