How do I know if my phone is compatible with Walmart Family Mobile?
Is Walmart Family Mobile phone locked?
Your device cannot be unlocked because it was branded by the manufacturer. This means that your device can ONLY be used by one brand. If you would like to see if your device is eligible to be unlocked, visit our Unlocking Policy page. Was this answer helpful?
Is Walmart Family Mobile GSM?
T-Mobile uses the GSM network so Walmart Family Mobile is compatible with all GSM phones. Don't worry if your phone is not using the same technology, you can still save money on your cell phone plan.
Who is the carrier for Walmart Family Mobile?
T-Mobile
How do I get my phone records from Walmart Family Mobile?
To check if your phone is compatible with our network, text the word BYOP to 611611 here. For instructions on how to request Call Detail Records, text the word CDR to 611611 here. To get help through chat, text the word CHAT to 611611 here.