To opt out of the service fee, place an order through InstaCart normally. When you get to the final screen that shows your payment details and the price, tap the “Edit” button to the right of the “Service fee” option above the subtotal.
Is Instacart delivery expensive?
Instacart orders have a delivery fee starting at $3.99, as well as an additional service fee starting at 5% of your grocery total. Instacart Express, which costs $99 per year, waives the delivery fee for all orders over $35 and reduces the minimum service fee to 1.9% of your grocery total.
Why did I get charged more on Instacart?
When you place your order Instacart places a temporary authorization hold for 15% higher than your total order at checkout. This authorization hold is placed in case your total is higher due to special requests, added items, replacement items, or weight adjustments.
How much of the Instacart fee goes to the driver?
You should tip Instacart drivers. Instacart recommends 5%, but always tip more for great service. Like many in the service industry, a large amount of their pay comes from tips. And it's good to know that 100% of the tip stays with the driver who's shopping for you.
How much of the delivery fee goes to the Instacart shopper?
Delivery time: same-day available
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Ways to use: app, website
Fees: delivery starts at $3.99 per order, plus a 5% service fee
Membership: optional, but $35 per year to unlock free delivery on orders over $35 and reduced service fees
Location: nationwide
Why are Instacart delivery fees so high?
Instacart is partnered with a few stores, while others are simply on their list of choices. They charge a higher markup when the customer isn't going to one of their preferred grocers, but you get regular prices when shopping at a partner store.
Do Instacart shoppers keep the service fee?
The service fee goes entirely to Instacart's coffers, and the company says it uses it to help pay for anything related to running the company, from background checks to customer support to insurance. The 10% service fee has been optional, meaning shoppers could turn it off and not pay extra.
Do Instacart shoppers get Instacart free?
You don't need a membership to shop with Instacart. However, Instacart Express is a membership option for customers who want to save more and get other exclusive benefits. For a flat annual cost or a low monthly fee, you can enjoy unlimited free deliveries on all orders of $35 or more.
Who gets the Instacart delivery fee?
The service fee is essentially a donation to Instacart. The company says it's used to help operate Instacart and does not go to the shopper delivering your order. Customers can waive the fee, however.
Do Instacart shoppers know tip before delivery?
Do Instacart shoppers know if you tip? Instacart shoppers know if you tip, can see the amount, and can select orders with a larger tip if more than 1 order is available at the same time. After all, they are independent contractors, not employees.
How do I avoid the Instacart service fee?
Spend At Least $35 To Save On Delivery By spending a minimum of $35, you'll avoid higher delivery fees on standard Instacart deliveries. In fact, you'll typically save $4 just by going over $35 on your order by reducing the delivery fee from $7.99 to $3.99.
Why is my Instacart delivery not free?
Delivery costs: Delivery is free for your first order. However, if you sign up for Instacart Express (starting at $99 for the year or $9.99 if you do it by the month) you'll get free delivery for orders that are more than $35.