- Tap the menu button in the upper left corner of your app.
- Select "Account" from the left hand menu.
- Tap "Documents"
- Select the document you want to update.
- Tap "TAKE PHOTO"
- Submit the photo for review.
Why is Uber not accepting my documents?
Sometimes, Uber's internal system rejects documents or 'unqualifies' them for no distinguishable reason and the only way to fix this is by re-uploading, so please try again. If your documents are still being rejected, please get in contact with Uber and find out what needs to be done.
How long does it take for Uber to upload documents?
Submit original documents only It may take up to 48 hours for your documents to be reviewed and verified.
How do I directly contact Uber?
Give us a call We operate an Uber support line for riders and drivers 24/7. Just open the “Help” section and select 'Call Support' to be connected to our support team via the app. Riders can also get to us the old-fashioned way by simply calling 0808 189 7190.23 Oct 2020
What is Uber's 1800 number?
Uber has a 24/7 local support line for general customer service: 800-593-7069. However, this number isn't guaranteed to provide an Uber support representative. Important: In the case of an emergency, riders can call this Critical Safety Response number: 800-285-6172.3 Mar 2021
Can you call an Uber by phone?
We operate an Uber support line for riders and drivers 24/7. Just open the “Help” section and select 'Call Support' to be connected to our support team via the app. You can also get to us the old-fashioned way by simply calling +27800172956 our support team will be ready to take care of whatever issue you're having.
Why doesn't Uber have a phone number?
To protect the privacy of drivers on our platform, we don't feature drivers' phone numbers directly, but the app will put you in contact. Remember, drivers may not answer their phones whilst driving, so you can always opt to send a text message for them to respond to instead.