How do I use UPS Access Point?

Why are my UPS packages going to an access point?

This happens often because people are at work and have no way to sign for a package. As for paying to have the package delivered to your home, each package that ends up at an access point was attempted to be delivered to your home; but you were not there to sign for it.

Can I ship directly to a UPS Access Point?

Note: The option to ship directly to a UPS Access Point when ordering online is only available when the shipper has enabled this service. Dropping off packages: Shipments with UPS shipping labels already attached can be dropped off at a UPS Access Point near your home or work.

How do I pick up my UPS Access Point?

You'll need one of the following forms of identification when you collect your package at a UPS Access Point location: Option 1: Present a government-issued photo ID, such as a driver's license, passport, or ID card with picture. The full name on the ID must match that of the package's Ship to label.

How long do packages stay at UPS Access Point?

If you are a UPS My Choice® member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days. Customer centres can hold your package for up to five business days.

Does UPS Access Point make money?

Not only are you making your and your customers' lives easier by shipping to and from a UPS Access Point location, you're also saving money: ... by dropping off your parcel at a UPS Access Point location in Spain and in select European countries.