How do you care for your products?

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During this time of heightened health and safety precautions, we're receiving a high volume of inquiries about optimal cleaning methods.Key questions and answers can be found here.

Can I wash my products?A 50:1 water/bleach solution left on the surface for at least one minute will thoroughly clean and disinfect the material.If desired, a stronger solution can be used.For all printed, metallic, and pressed table mats, use hydrogen peroxide.Is there a bleach-free way to wash my products?Yes, hydrogen peroxide may be used in place of bleach.All of our yarns have Microban built into them.Microban technology gives Chilewich products an added level of protection against stains and odors.It is possible to reduce the risk of premature product degradation with the use of antimicrobial protection.

I have had a product for a long time.Is it still effective?Because it is integrated into the yarns and not applied as a surface finish, the antimicrobial protection works continuously for the lifetime of the product, if you have other questions or concerns about our products, please don't hesitate to get in touch with our customer service team at customerservice@chile

Product Maintenance Sheet View PDF is for Placemats and Runners.

Different styles require different types of care because they are created using a variety of techniques.All Chilewich runners should be stored flat and kept clean.Do not allow hot objects to damage your placemat/runner.Use a trivet to protect your placemat/runner from excessive heat.The standard antibacterial cleanser can also be used.Remove stubborn stains with a soft bristle-brush and a bleach-based cleanser.The stain will be removed without changing the fabric.Machine washing or dishwasher use is not recommended.The tomato, hot pepper sauce, and turmeric are left on the placemat or runner for a long time.Lighter-color textiles are more likely to have this happen.To clean, simply wipe with soap, water and a soft sponge or cloth.The standard antibacterial cleanser can also be used.Remove stubborn stains with a soft sponge and a bleach-based cleanser.Clean water and dry air is what you need to rinse.The stain will be removed without changing the fabric.Machine washing or dishwasher use is not recommended.The tomato, hot pepper sauce, and turmeric are left on the placemat or runner for a long time.Lighter-color textiles are more likely to have this happen.If the spills mats are treated with harsh soaps or chemicals, top layer metallic foil may be damaged.Clean with warm water, soap and a soft sponge.Don't use cleaning agents that contain bleach, ammonia, household alcohol or other harsh ingredients.Machine washing or dishwasher use is not recommended.Warm water and a soft sponge are all you need to clean.Machine washing or dishwasher use is not recommended, as they contain ammonia, household alcohol or other harsh ingredients.Use of bleach and ammonia-based cleaning agents is not recommended.The placemat is left for a longer period before being cleaned.Make sure the stains are removed immediately.To iron the crease, place a damp cotton or linen cloth over the mat and iron with a hot iron.The mat won't be damaged by this.

To clean, simply wipe with soap, water and a soft sponge or cloth.The standard antibacterial cleaner can also be used.Remove stubborn stains with a soft bristle-brush and a bleach-based cleanser.The stain will be removed without changing the fabric.If you rinse with clean water and air dry, the metal may be damaged.Clean with warm water, soap and a soft sponge.Don't use cleaning agents that contain bleach, ammonia, household alcohol or other harsh ingredients.To clean, simply wipe with soap, water, and a soft sponge/cloth.It is not a good idea to wash or use a dishwasher when there are food or liquids left on the textile of the napkin rings.This is more likely to occur with lighter-colored textiles.Only non-chlorine bleach can be used.Warm iron (120C or 230F), do not tumble dry.ironing should be done on damp napkins.

If necessary, clean with a residential carpet cleaner or wet mop the surface.Blot spills quickly with a lint-free cloth if the mat is placed on the floor again.Should a stain occur, scrub with a soft bristle brush and a bleach-based cleanser; this will remove the stain without altering the fabric.When moving or storing, roll up your mat with weave and do not use rubber castors or objects made of rubber on the woven floor mat.In damp conditions, this practice will keep the backing from clinging to the floor.Some flooring surfaces may interact with mat backing if mat is left unmoved for long periods of time.This occurrence is easily avoided by simply lifting or moving your mat occasionally.Good in all weather.The mats are quick to dry and are chlorine and mold resistant.It is recommended that you occasionally lift, move and air out your shag mat.The flooring underneath the shag mats may not be mold resistant.