The national average salary for a Service Desk Technician is $44,877 in United States. Filter by location to see Service Desk Technician salaries in your area. Salary estimates are based on 617 salaries submitted anonymously to Glassdoor by Service Desk Technician employees.
What skills do you need to be a help desk technician?
- Customer service.
- Communication skills.
- Ability to learn quickly.
- Troubleshooting/problem-solving skills.
- Ability to work under pressure.
- Adaptability.
- Teamwork skills.
- Interpersonal skills.
What does a support service technician do?
Providing service and customer support during field visits or dispatches. Managing all on site installation, repair, maintenance and test tasks. Diagnosing errors or technical problems and determining proper solutions.
What is considered a service technician?
A maintenance/service technician performs basic diagnosis and repairs on gasoline engines, diesel engines, transmissions, and various agricultural implements and lawn and garden equipment.
Do service technicians make good money?
According to PayScale, field service technicians with systems troubleshooting skills earn an average salary of $49,039 per year, with a reported salary range of $31,749 to $68,521.
How much should it help desk make?
How much does a IT Help Desk Technician make? The national average salary for a IT Help Desk Technician is $42,500 in United States.
How do service techs get paid?
The employer pays the technician a predetermined amount for that job, based on the expected time. For example, say the flat rate of a job is based on two hours. If the employee takes one hour to complete the job, he or she will be paid for two hours' worth of work.Oct 12, 2020
What is a service desk technician?
Other Responsibilities The IT Service Desk Technician is the single point of contact for customers to obtain technical support. They install, assess, troubleshoot, maintain, and upgrade computers and equipment of different types, including copiers, printers, and scanners, of all users so that they perform optimally.
Do you need a degree to be a help desk?
While a formal education may help you get the job, a college degree is not necessary to become a help desk technician. IT certifications will prove that you have the skills to handle the job. CompTIA A+ is a widely recognized certification held by help desk technicians.Sep 6, 2017