How to Cancel an Order is part of the Our House Rules section.

There is a way for sellers to cancel a sale.You need to contact the seller if you want to cancel the order.

If you’re unable to complete a transaction, we recommend that you notify the buyer before canceling the transaction.

It will take effect after you cancel.The buyer can leave a review up to 48 hours after the cancellation.

You are done if the buyer paid through Etsy Payments.If the buyer paid through a different payment method, you have to give them back the money.

You are credited for the related listing and transaction fees.There will be no additional fees for canceling.The transaction will be removed from the sales count once the order is canceled.

If you refunds a buyer through your Shop Manager, your transaction and processing fees will be returned to your account.Your credit card will be charged the remaining amount of the refund if you don’t have enough funds in your Payment account.

You can’t cancel or refunds the order if it’s still processing.The majority of orders are processed within 24 – 72 hours.

You will need to return the order if you use another payment method.

If you refunds a buyer through your Shop Manager, your transaction and processing fees will be returned to your account.Your credit card will be charged the remaining amount of the refund if you don’t have enough funds in your Payment account.

You can’t cancel or refunds the order if it’s still processing.The majority of orders are processed within 24 – 72 hours.

You are done if the buyer paid through Etsy Payments.If the buyer paid through a different payment method, you have to give them back the money.

Until the cancellation is processed, there is a holding period.You will be credited for the related listing and transaction fees if you used Etsy Payments.

You should coordinate the return with the buyer, wait to receive the returned item, and then refunds them for their order.Determine.

Decide how to handle the purchase of the shipping label.The buyer can purchase the label from the shipping service they prefer.