Dyson products come with a one year warranty.You can claim your warranty to fix your problem for free if there are defects in the materials or workmanship of your Dyson product.You don't need a receipt or model number to reach the Dyson helpline.
Step 1: You can speak to a representative by calling.
You can get help with your warranty question by calling the Dyson hotline.If you have your order number and receipt ready, you can give them your information to claim your warranty.If you need a full replacement or just a new part, you can talk to a representative.The hotline is not open on Sundays.
Step 2: You can start a chat to get help.
Clicking on the yellow circle will take you to a chat bubble in the left corner of the screen.The person who can help you with your warranty question will be directed to you after you answer the prompt.To start a chat, visit thedyson.com.
Step 3: You can send an email to questions@dyson.com.
Send an email to Dyson with your inquiry if you want to write out your question about your warranty.Dyson can look up your information if you include your order number.Write something like, "Hey there, I have an inquiry about the warranty on an order I made a month ago."Is the product still covered under the warranty if I have used it twice?The order number is 24589.Thank you very much.
Step 4: Mail documents or letters.
You can mail a receipt or order form to the Dyson head office by putting it in an envelope.You should include your order number, return address and phone number.I would like to claim my warranty and I have included my receipt from my recent purchase.I have a phone number and an order number.
Step 5: Dyson has a website where you can find what is covered by the warranty.
If you have a general question about what is and isn't covered under the Dyson warranty, check out the warranty page online to see if you can answer it.You can find out how to claim a warranty.Dyson does not cover normal wear and tear from weather or power surge, but it does cover defects in workmanship.Visit the Dyson warranty page for more information.
Step 6: Dyson has a return policy on their website.
If you want to return your product for your money back, you can read their returns page.Most products need to be returned within 90 days.If your product is in good shape, and you have the original Dyson packaging, you can send it back to Dyson for a full refund.Dyson has a return policy that can be found at www.dyson.com.