How To Get Your Computer to Recognize Your iPod (Windows)
Problems with the Apple Mobile Device Driver can cause Windows to be unable to recognize an iPod.Before diving too deep into that process, you should make sure that your software is up to date and that you have functioning cables andusb ports.You can check the status of your Apple mobile device driver once that is done.You can either restart the Apple Mobile Device Service or manually update the driver.
Step 1: Attach the device to the PC with a different cable.
It is possible that the cable you are using is malfunctioning.Uncertified charging cable can result in reduced functions.
Step 2: The device needs to be connected to a different port.
It is possible that the port you are using is malfunctioning.On the computer, try different ports and buses.You can use one set even if the other is malfunctioning, since they are usually connected to a different bus.If you have both of those ports, they will work on their own.You can use a root port on the computer instead of using a hub.The hub or the computer bus may be at the center of the problem.
Step 3: Make sure the iPod is charged.
The iPod battery may not be detected until it is charged enough to power on.If you want to charge the iPod faster, connect it to a wall charger.
Step 4: There is an update for iTunes.
You can check for updates in iTunes.To make the menu bar appear, you may need to hit the Ctrl+B key.The latest version of iTunes can be downloaded from the Apple website.The newer version of the Apple Mobile Device Driver may be used in later versions of iTunes.
Step 5: There is a need to update Windows.
Select "Update and Security" to open Windows settings.To get the latest updates to your operating system, click on the check for updates button.Updating to Windows may include updates to software.Windows Update can be found in the Control Panel.
Step 6: The iPod needs to be connected to the computer.
You can charge the iPod by plugging the cable into one of the ports on the computer.Choose "Yes" if you see an alert box on your computer.Make sure that the computer and iPod are connected to the same cable.
Step 7: You can open the device manager.
Enter "Device Manager" into the search field after hitting Win+S.From the results, select the device manager.
Step 8: The Universal Serial Bus Controllers section should be expanded.
To expand, click the arrow next to the item.The Apple Mobile Device Driver is displayed in the expanded list at the bottom of the list.If you don't see the Apple Mobile Device Driver listed here, you can try to connect your device.Proceed to the manual update steps if you still don't see it, and check for an "Apple" device listed in "Imaging Devices" or "Portable Devices."
Step 9: The Apple Mobile Device Driver has icons displayed.
You can see a down arrow, exclamation mark, or no icon at all.You can enable the Apple Mobile Device Driver if you see a down arrow icon.Proceed to the manual update steps if you see an exclamation/question mark.Try restarting the Apple Mobile Device Service if you don't see an icon.
Step 10: Click on the apple mobile device driver you want to update.
A window will prompt you to update.
Step 11: You can choose to browse my computer for driver software.
You can go to another page with more options.
Step 12: Select from a list of device drivers on my computer.
The bottom of the page is where you will find a new page with browsing options.
Step 13: Click on the disk you want to have.
The lower right is where this is located.
Step 14: Click to browse.
This can be found in the bottom right corner of the window.
Step 15: Go to your "Drivers" folder.
There is a possibility that this is not the case.The most common filepath is C:Program FilesCommon Files.The filepath is likely to be "C:Program Files (x86)Common FilesAppleMobile Device SupportDrivers" on newer operating systems.
Step 16: If the file is named "usbaapl64", it is for the 64-bit version of Windows.
Click "open" to return to the Have Disk page with the full filepath displayed.You may be in the wrong folder location if you don't see the file listed here.Make sure you double check your filepath.
Step 17: The driver software should be installed.
Click "Next" and "Finish" as prompted.Now that Windows has installed the driver, it's time to update it.
Step 18: If you don't already have it, open it.
Once the download is complete, your device will show up in the app.You can restart the Apple Mobile Device Service if you still don't see your device.
Step 19: Go to the store and close it.
The red X is in the upper right corner.
Step 20: Turn off your device from the computer.
The listing for the Apple Mobile Device Driver will disappear if you still have the device manager open.
Step 21: Hit Win+R.
The Windows "Run" command will be opened by this.
Step 22: Click "OK" if you want to enter "services.msc".
This will open the Windows Services console.
Step 23: Click on the apple mobile device services you want to view.
The services appear in descending order.
Step 24: Next to the startup type, choose Automatic.
The menu is located halfway down the page.
Step 25: Click it to stop.
There is a button below the menu.The Service Status will showtopped after a moment.
Step 26: Click the start button.
There is a button to the left of "Stop".The Service Status will display running after a moment.
Step 27: Click OK.
This will close the window and save your settings.
Step 28: You should restart your computer.
Your changes will take effect if this is correct.
Step 29: Attach your device to the computer.
When connecting the device to the OS, it will launch iTunes and show up in the software.It's possible that you'll need to launch iTunes manually, but the device should still be listed in iTunes.