If you are having issues with your phone, like freezing, a reset can be a solution.All settings will be reverted as if they were in the factory.All internal configurations will be set to default.It's like having a new phone.Resetting will wipe out all your data and files.To learn how to reset your phone, scroll down.
Step 1: Turn off your phone.
The screen will turn off if the Power button is held down.There is a power button on the phone.
Step 2: You can enter the menu.
The Volume Up, Power, and Menu buttons are located at the bottom-right face of the unit.Don't let the buttons go until you see the Recovery menu.
Step 3: If you scroll down, you will see aWipe data/Factory reset.
To get to this option, press the Volume Down button.
Step 4: You canWipe data/Factory reset.
The option can be selected by pressing the Back button after highlighting "Wipe data/Factory reset."The back button is on the left side of the phone.
Step 5: Wait for the wipe process to finish.
The phone will start wiping after you press the Back button.