How to shop forever 21 for the good stuff, pick-up in store FAQ, and where can I find current in-store playlists.

All the information related to your order can be found in ‘My Account’.It gives you complete control.

Yes.One needs to register to shop.The registration process is free and will save you time.

To check the delivery estimate time, you can type in your pin code on the product view page.If your pin code isn’t working, it would let you know.

After your payment is authorized and your order is completed, you will receive an email from FOREVER21 in regards to the order placement.The order number, amount paid and details of the order would be provided to you.The same will be confirmed by an SMS.

No.We don’t take orders over the phone.Customers would have to place the order on their own.You can contact the customer care support by email.

You can get the complete details of your order by clicking on ‘My Orders’ in the account.

No.You won’t be able to add more items once the order is placed.You will have to place another order.

Delivery time varies from city to city.It usually takes 2 to 3 days for the order to be delivered in all the Metros and Tier 1 cities.It may take 3 to 5 days for tier 2 and tier 3 cities.In the North East and Jammu & Kashmir, it can take up to 7 days.

Some pin codes are not yet usable by our partners.We are trying to make them better.Please check back after a few days.

One of our reputed Logistic service partners ships it out once the order is placed.Once your order has been shipped, you will get an e-mail and an AWB number which you can use to track your shipment.The delivery dates would be shared via email and text.

Delivery addresses are restricted to India so you can’t place orders from all over the world.We don’t do international shipping of products.

A reputed logistics service provider is used to deliver products to your door steps.One of our partners would pick the product from us and deliver it to you.

Your order is assigned to one of our partners after you place your order.The details of the courier partner along with the AWB number would be sent to your registered phone number.The AWB number can be used to track the order.You can track your order here.

PayU provides secure connections for all credit card, debit card and Net Banking transactions.

The Customer Service Team can be reached at 10:00 AM to 7:00 PM, seven days a week.There is an error in the text.

You don’t have enough time to call?The Customer Service Team will respond to your email as soon as possible.You can email your inquiries to [email protected]

The website is, which is located in Bangalore, India.Any person who submits data to us or our agent is referred to as “you” in this Privacy Policy.ABFRL and its affiliates are what the term “We” means.

If you would like to give us feedback, you can email us at [email protected]

Privacy is important to us and it is a matter of trust.The manner in which we use your name and other information relates to you in this Privacy Policy.If it is relevant to our dealings with you, we will collect it.

We will keep your information for as long as we are required to by law or relevant for the purposes for which it was collected.

You don’t have to provide personal information to visit the site.We can’t identify you unless you have an account on the site and log on with your user name and password.

You agree to be bound by the terms and conditions of this Privacy Policy if you visit this site.Do not use or access our site if you don’t agree.

We collect, store and process your data for processing your purchase on the site, and to provide you with our services.We can collect your title, name, gender, email address, postal address and payment details.

We need this information in order to allow you to place your order.We can use that data to process payment for the product and deliver it to you.When the product is about to be delivered, we use that data to inform you.

In order to make delivery of the product to you, we may pass your name, phone number, email id and address on to a third party.

We may use your data to manage the Site, collect payment from you, enable you to subsequently use parts of the site, detect any fraud or Site abuses, and in case we have any queries.Payments made through the site will be processed by a company registered in India.

You can receive phone calls from us or our third party associates.

You must only submit to us or our agent information which is accurate and not misleading and you must keep it up to date and inform us of changes immediately.

You can access your actual order details by logging into your account on the site.Here you can view the details of your orders that have been completed, those which are open and those that are shortly to be dispatched and administer your address details, bank details and any newsletter that you have subscribed to.You will not allow unauthorized third parties to have access to the personal access data.We can’t assume liability for misuse of passwords unless it’s our fault.

We will not share your personal information with third parties without your consent.We don’t sell or rent your personal information to third parties for marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy.Protection of your privacy is a very important principle.One of our most important assets is your information.We store and process your information on computers located in India that are protected by physical and technological security devices.Independent agencies verify and certify our privacy principles.Please do not use the site if you object to the transfer or use of your information.

If a third party makes a legally compliant request for its disclosure, we have the right to communicate your personal information to them.

Our Credit Check and Fraud Prevention policies are aligned to the policies of the companies we use standard and authorized payment services from.All disputes would be dealt with by the courts in Bangalore.

We may send you other information about us, the Site, our other websites, products, sales promotions, and anything related to other companies in our group or our business partners.If you would like tounsubscribe in any email that we send to you or follow the unsubscription process, please click the link in the email.Unsubscribing from one medium doesn’t automatically lead to unsubscription from the other.We will stop sending you information if you don’t receive it within 7 days of receipt of your instruction.We will contact you if your instructions are unclear.

We use the data to notify the winners of any competition.There are more details where applicable in our participation terms.

We may pass on your information to other companies.We can give your details to our agents and other people to help us with our use of your data.We can use third parties to help us deliver products to you, to collect payments from you and to provide us with marketing or customer service assistance.Information may be exchanged for the purpose of fraud protection and credit risk reduction.In the future, we may sell or transfer some or all of our business, operations, and assets to a third party.Depending on the law, your personal information may be disclosed to any potential or actual third-party transferees.Unless we are required to do so by law, we will not sell or disclose your personal data to third parties unless this is necessary for the purposes set out in this Privacy Policy.Third party advertising and links to other sites can be found on the site.We are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

The acceptance of cookies is not required for visiting the site.The site and ordering are only possible with the activation of cookies.Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the site and they are stored by your internet browser on your hard drive.If you want to enter the site, cookies can be used to recognize your Internet Protocol address.We only use cookies to remember who you are when you want to amend your shopping cart without having to re-enter your email address, and we don’t use any other information about you.If you set your browser to not accept cookies, you won’t be able to use the site.We assure you that our use of cookies does not contain personal or private information and are free from viruses.If you want to remove cookies from your browser, you can go to

The data used in the site’s technology is collected and stored in a way that allows it to be used for marketing purposes and data use profiles are prepared under a different name.Cookies can be used for these purposes.The cookies are used to recognize the internet browser.The data collected with these technologies is not used to personally identify the visitors to this site or to collect personal data on them.With on-going effect, the permission for data recording and storage may be canceled at any time.

Appropriate technical and security measures are in place to prevent accidental loss or damage to your information.Personal details are collected on a secure server when we collect data through the site.On our server, we use firewalls.We use secure sockets layer coding when we collect payment card details.It is hard for a hacker to decode your details if we are unable to guarantee 100% security.You should not send full credit or debit card details in electronic communications with us.In connection with the collection, storage and disclosure of your information, we maintain physical, electronic and procedural safeguards.Our security procedures make it possible for us to occasionally request proof of identity.It is your responsibility to protect against unauthorized access to your computer and password.

You agree to our use and disclosure of personal information provided to you in accordance with this Privacy Policy if you use the site.The Privacy Policy is subject to the terms of use.

We own the rights to this Privacy Policy.Commercial use by third parties is not allowed.Legal action may be taken overinfringements.

Our privacy policy can change without notice.Please review this policy periodically to make sure you are aware of any changes.

The website located at, the Forever 21 mobile applications, and any other websites or applications associated with FOREVER 21 brands or products that direct the viewer or user to these Terms are all part of the site.The terms “forever 21,” “we,” and “us” refer to the company and its subsidiaries.

Your access to and use of the Sites is dependent on your acceptance of and compliance with these terms.Visitors, users and others who access or use the site are subject to these terms.You agree to be bound by these terms if you access or use the site.You should stop using the site if you disagree with any part of the terms.

Unless you opt-out, you agree that disagreements between you and forever 21 will be resolved by BINDING, INDIVID.

The site is here to welcome you.The following basic terms govern your use of and purchase of products from our site.Your use of the site constitutes your agreement to follow and be bound by those terms.

You must be at least 18 years of age to use the site.The site is not intended for people under the minimum age.If you are under the age of 18 in the applicable country, you have the consent of your parent to use the site.If you don’t have parental consent or agree to all the terms and conditions of the site, you may not use it.

All information, data, text, software, music, sound, photographs, graphics, audio, video, message or other material appearing on this site is owned by FOREVER 21 or it’s licensors.You are not allowed to use any Content without the express written consent of FOREVER 21.None of the material may be reproduced, distributed, republished, downloaded, displayed, posted, transmitted, or copied without the prior written permission of FOREVER 21, and/or the appropriate licensor.Permission is granted to display, copy, distribute, and download the materials on this site solely for personal, non-commercial use provided that you don’t make any modifications to the material and that all copyright and other proprietary notices are retained.Without FOREVER 21’s written permission, you cannot mirror any material on this site or any other server.If you violate any of the above terms, your permission terminates automatically.You agree to destroy any downloaded or printed materials after such a time.The laws of privacy and publicity, as well as communications regulations and statutes, may be violated by unauthorized use of any material contained on this site.

The terms that govern your use of the site may be changed from time to time.From time to time, we may change, move or add to our site.We will email or post a message on the site if we make changes to the Terms.Affirmative acceptance to follow and be bound by the modified Terms is what constitutes your continued use of our site.You must stop using the site if you don’t agree to the amended terms.

For any content you provide to FOREVER 21, on or by the Site, or otherwise disclose, submit or offer in connection with your use of this site, including comments, ideas, images, photographs, video clips, audio clips.The right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material worldwide and/or to incorporate it in other works is included in the Intellectual Property License.FOREVER 21 may share your contribution with third parties.You are giving us a non-exclusive, sub-licensable, royalty-free, fully paid up, worldwide license to use your name, likeness, personality, voice, or any other materials or information you provide in connection with FOREVER 21.

FOREVER 21 does not have an obligation to maintain any User Content in confidence, to pay you compensation, or to credit or acknowledge you for user content.

The User Content you submit to the site must not violate the rights of any third party, including copyrighted, trademark, privacy or other personal or proprietary right.You agree that User Content you submit to the site must not be libelous, abusive, obscene, or otherwise objectionable in FOREVER 21’s sole discretion.You can’t post violent, nude, partially nu de, discriminatory, unlawful, infringing, hateful, pornographic or sexually suggestive photos or other content on the site or on other websites that may interact with it.

You are responsible for any User Content you submit on the site.FOREVER 21 may use and/or disclose information about your demographic and use of the site in any manner that does not reveal your identity.

FOREVER 21 may use your information for marketing and promotional purposes.

It means that you are allowing everyone, including other Website users, to access and use that information, and to associate it with you, when you publish content or information using the “Public” setting.Your name and picture.We advise that you don’t reveal any personal information about yourself or anyone else, even if it allows you to be identified.

Do not submit User Content if you don’t want to grant FOREVER 21 the permission set out above.

By texting us, you consent to receive up to 5 automated text messages per week regarding events, offers and promotions from FOREVER 21, even if your mobile number is registered in a Do Not Call state.FOREVER 21 can use location information from your mobile device when you are in or near a retail location and send you additional messages based on your location if you text us.These location-based messages, along with our other mobile alert, may exceed the 5 automated text messages referenced above.

If you subscribe to our program, you confirm that you are the current subscriber and/or customary user of the mobile number registered and authorized to incur any message or data charges that may be charged by your mobile carrier.You cannot register a mobile number that is not your own.We may suspend or end your access to the program at any time if we discover that your subscription information is false or inaccurate.You understand that you don’t have to sign up for this program in order to make purchases in-store or online, and your consent is not a condition of any purchase with FOREVER 21.Your participation in the program is voluntary.

You can opt-out of texting at any time by texting STOP.A text message will confirm your opt-out.Allow up to five business days to process your request.Unless you initiate it, no further messages will be sent to your mobile device.You can help by texting HELP to 38056.It is your duty to tell FOREVER 21 that you don’t want to receive text notifications.You waive your rights to bring claims if you don’t opt-out immediately.The program is only available to customers of certain carriers.

If you relinquish ownership of the mobile number associated with your subscription, you agree to immediately notify FOREVER 21 by texting STOP to 38056 or by email [email protected] agree to indemnify FOREVER 21 for any privacy, tort or other claims, including claims under the Federal Telephone Consumer Protection Act or its state law equivalent, relating to your provision of a mobile number that is not owned by you and/or your failure to notify FOREVER21 of any changes in mobileFOREVER 21 must be notified immediately of any security or unauthorized use of your mobile device.You may be responsible for the losses of FOREVER 21 and others due to unauthorized use of your mobile device.You will need to sign up for the program with your new number if you get a new mobile number.

Messages and data rates may apply from your carrier.Contact your mobile carrier if you have any questions.You are responsible for obtaining and maintaining all mobile devices and other equipment and software, and all internet service provider, mobile service, as well as all charges related to them, including charges from your mobile carrier.

You have a right to privacy.The Privacy Policy shows how we collect and use your personal information.

FOREVER 21 may send electronic mail to you for the purpose of advising you of changes or additions to this site, or for other purposes as FOREVER21 deems appropriate.

Any contests or promotions that are posted on this site will be governed by the rules of the event.

While supplies last, most of the products displayed at the site are available in select stores.In some cases, merchandise displayed for sale at the site may not be available in stores.The prices are quoted in the U.S.Dollars are only valid in the United States.

If this site contains links to outside services and resources, the availability and content of which Forever 21 does not control, any concerns regarding such services or resources should be directed to the particular outside service or resource.The content, privacy policies, or practices of any third party web sites or services is up to them.

The extension of the CERTAIN WARRANTIES is not affected by some jurisprudence.The extent of the applicable local law may not apply to you.

All content of the site is provided on an ‘as is’ basis without warranty of any kind, either express or implied.You understand that your use of the site is at your own risk, and that you are responsible for all costs associated with any equipment you use.

typographical errors, inaccuracies, or omissions that relate to product descriptions or availability can be found from time to time on the site.We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

If you don’t like your purchase, you can return it with your invoice to any store of your choice.The Return & Exchanges Policy can be found here.

In no event shall FOREVER 21 or its officers, directors, employees, shareholders or agents be liable for personal injury or non-waivable rights under New Jersey law.The user has sole responsibility toEASE USE of the sites.

You and any third party for whom you operate an account or activity on the Site agree to defend and hold FOREVER 21 harmless from and against any and all claims.You will cooperate in the defense of any claim.You will not be allowed to settle any claim without the prior written consent of FOREVER 21.

You agree that if you opt-out or for disputes relating to: (1) your or Forever 21’s intellectual property (such as trademarks, trade dress, domain names,trade secrets, copyrights and patents), or (2) violations of the “Content Submission” provision above, you agree.If your claim is allowed by the small claims court’s rules, you can bring it in your local court.You can only bring claims on your own.You and FOREVER 21 will not participate in a class action or class-wide arbitration for any claims covered by this agreement.If Forever 21 is a party to the proceeding, you agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person’s account.The dispute resolution provision will be governed by the federal act.If the American Arbitration Association is unwilling or unable to set a hearing date within one hundred and sixty (160) days of filing the case, you can either choose to have the arbitration administered by the Judicial Arbitration and Mediation Services.Judgment on the award can be entered in any court with competent jurisdiction.The arbitrator will not have the authority to award damages, remedies or awards that conflict with these Terms of Use.

You can opt out of the agreement.Neither you nor FOREVER 21 can require the other to participate in an arbitration proceeding if you do so.You have 30 days to opt out of this provision if you first became subject to it.You have to use this address to opt out.

Privacy is located at 3880 North Mission Road in Los Angeles.

You must include your name and residence address, the email address you use for your account, and a statement that you want to opt out of the agreement.

All of the preceding language in this section will be null and void if the prohibition against class actions and other claims brought on behalf of third parties is found to be unenforceable.This agreement will survive the end of your relationship with Forever 21.

Your claim is permanently barred if you don’t file your claim within one year after the claim arises.

These Terms of Use are governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law.If you opt out of the agreement to arbitrate, you agree to resolve any dispute you have with Forever 21 exclusively in a state or federal court located in Los Angeles, California.