The work of a Hotel Receptionist is one that is regarded as prestigious and highly ranked within the hotel. It is also often seen as the best possible position from which to start your Hotel Career and it comes at no surprise that most Hotel Managers have started their career at the Front Desk and worked their way up.26 oct 2016
How much do you make working front desk at a hotel?
Job Title Salary
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Hilton Hotel Front Desk salaries - 2 salaries reported $12/hr
Best Western Hotel Front Desk salaries - 2 salaries reported $11/hr
Hilton Garden Inn Hotel Front Desk salaries - 2 salaries reported $12/hr
Choice Hotels Hotel Front Desk salaries - 2 salaries reported $13/hr
Whats it like working front desk at a hotel?
Some of the duties hotel front desk clerks typically have are: Taking calls from guests staying at the hotel as well as external customers. Scheduling and modifying guest room reservations and other accommodations. Assigning guests to their rooms and distributing hotel room keys.22 sept 2020
What do people do at the front desk?
The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks.
What skills do you need to work front desk at a hotel?
- clear speech.
- a polite manner.
- a high standard of personal presentation.
- excellent verbal and written communication skills.
- a good telephone manner.
- customer service skills, patience and tact.
- the ability to be calm and well organised, even when working under pressure.
What makes a good front desk receptionist?
Naturally, a receptionist should have excellent verbal communication skills. Active listening and great customer service skills also are a must. A talented receptionist can connect callers and visitors with the right employees, as well as handle basic customer service problems and requests adeptly.22 feb 2019