Zillow has a consumer rating of 2.8 stars from 689 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Zillow most frequently mention real estate, customer service and phone number problems. Zillow ranks 15th among Real Estate Other sites.
Are Zillow reviews Anonymous?
Our review system is anonymous and Zillow protects the anonymity of its users. All reviews are read and moderated to verify authenticity using a series of proprietary checks. We will not give out any identifying information of our users, aside from what is shown publicly and in your lender hub>review section.12 dic 2018
Is Zillow a trustworthy site?
Zillow strives to provide a safe online community, but you should always be wary of giving personal information, financial information, or payments of any kind to people you don't know personally.
Can you get scammed on Zillow?
Report Scams and Fraud If you find a fraudulent listing on Zillow, please return to the listing page and click “Report Listing” and select “Listing seems to be fraudulent or illegal.” If you believe you have been scammed, report the incident to the FTC.
Why is Zillow not good?
Zestimates are only as accurate as the data behind them, meaning they may be outdated or incorrect. There may be mistakes in property taxes paid or tax assessments, and Zestimates may not include any upgrades or improvements made by homeowners.
How do I dispute a review on Zillow?
You can respond publicly on the site to any review you receive, by logging in and going to your Lenderhub> Reviews page, under each review you will see a place to respond. You can flag a review if you believe it does not meet our Review Guidelines. Reviews will only be removed if they violate our guidelines.9 feb 2021
How do I respond to a negative review on Zillow?
- Respond to the review. ...
- Don't be defensive. ...
- Don't attack. ...
- Say thank you. ...
- Say “I'm sorry.” Two of the hardest words for people to say are, “I'm sorry.” A heartfelt apology goes a long way toward repairing a relationship. ...
- Look for the real message. ...
- Consider the positive aspects.
Can you change a review on Zillow?
In order to edit your review of a lender, you will need to login to your Zillow account you left the review from, then go to the lender's profile and locate your review. An edit button should be available next to your review, you can also delete your review from here.9 feb 2021
Can you remove a bad review on Zillow?
Can I delete my reviews? Reviews cannot be individually deleted; however, agents have the opportunity to respond to any reviews published. If an agent feels a review does not meet our review guidelines or any of our other applicable policies, the review can be flagged for re-moderation by Zillow's moderators.
Are Zillow reviews fake?
Reviews on Zillow are vetted to ensure they are written by legitimate customers of the agents. However, the report points out, the reviews are usually written by customers who have been contacted by agents who request the review.11 ago 2020