SimpliSafe Home Security review: An outstanding value in its...
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SimpliSafe takes privacy very seriously.We want to protect your information as well as your belongings.The purpose of this Privacy Policy is to describe how SimpliSafe collects, uses and shares information about our customers, whether obtained through our call center or online interface.Please read the notice carefully.If you do not understand the Privacy Policy, you can contact us.
The Privacy Policy only applies to information we collect.SimpliSafe does not own or control third party sites on our site.We are not responsible for the privacy practices of other sites.When you leave our site, we encourage you to read the privacy statements of every website that collects personal information.
Our Terms of Sale apply to your purchase of our products.The Website Terms of Use apply to the use of our site.If you subscribe to SimpliSafe's monitoring services or use service offerings made available in connection with a product that does not require a monitoring subscription, use of those services is subject to the terms of service.
SimpliSafe collects certain information to enable you to take full advantage of our offerings when you register at our site, order products or services through the call center, communicate with customer service representatives, participate in our contests, surveys, promotions or activities, or otherwise communicateYou can visit the site without us knowing anything about you.
We want to limit the collection and use of customer information, which includes advising our customers about our products, services and other opportunities, and to administer our business.
When you become a subscriber to monitoring services, we collect some types of personal information from you.
When you enable the recording features of your security camera or other camera-enabled products, we will record, store, and process video and/or audio recordings from the device, depending on how you configured the camera and its settings.Part of the recording data may be made available to you as part of a notification or analysis to identify motion or other events.We process and store information from your camera-enabled product so that we can send you notifications when there is an event.If you have the recording features enabled, we will capture, process, and store video and audio recordings from your camera for at least 30 days from the date such data is first recorded and stored on our systems.You will be able to access those recordings for up to 30 days during your subscription period.
Privacy laws in your state may affect your use of security camera or other camera-enabled products.SimpliSafe is not responsible for ensuring that you comply with any applicable laws when using camera-enabled products.You may be required to alert visitors to your home that you are using a security camera or other camera-enabled products that are recording audio and video.Privacy rights may be affected by recording and sharing video that involves other people.
We collect certain non-personally identifiable information when you use our site.
We use analytic partners to collect non-personally identifiable information about how we use the site.Cookies, web beacon, and other technologies are used to receive and store certain types of information when you interact with our site through your computer or mobile device.A cookie is a small file that is sent to your computer when you visit a website.The cookie allows the website to recognize your browser when you visit again.Unique identifiers, user preferences and other information may be stored in cookies.To refuse all cookies or to indicate when a cookie is being sent, you can reset your browser.Some website features may not work properly without cookies.We use cookies to improve the quality of our service, including for storing user preferences, tracking user trends and providing relevant advertising to you.There is advertising below.
You consent to the processing of data about you by our partners in the manner and for the purposes set out above if you use this site.Without limitation, our partners include, but are not limited to, Crazy Egg.To make sure you understand how our partners handle your non-personally identifiable information and how they interact with our site, you should visit the pages linked below, as SimpliSafe has no ability to control or monitor their data collection or data use practices.It is possible to understand how visitors use our site with the help of cookies.There is more information on the website at http://www.google.com/analytics/terms.You can find information on how to opt-out of GOOGLE ANALYTICS at https://tools.google.com/dlpage/gaoptout/.In order to improve our site, we need to understand your use of it and our relationship with you.The privacy practices of Optimizely can be found at https://www.optimizely.com/privacy.You can change your mind at any time by following the instructions at www.optimizely.com/opt_out.Crazy Egg gives us data about where users are clicking on our site.Their privacy policy and opt-out feature can be found at: https://www.crazyegg.com/privacy.
You can enable or connect to Third-Party Products and Services through the means authorized and directed by Simpli.When you choose to use Third-Party Products and Services, such as SimpliSafe's Amazon Alexa Skill, the August Smart Lock, Apple Watch or Google Assistant, you agree that we may provide certain data about you to such partners in order.In some cases, SimpliSafe or the third-party partner will ask for permission to control the products and services that you have activated and connected to as contemplated hereunder.Your consent is required to allow any of these exchanges or requests for control and you will be able to stop them at any time.
SimpliSafe may give information to third-party partners with your permission.You may be asked for your permission to share certain data between SimpliSafe and our partner when you enroll or use Third-Party Products and Services.SimpliSafe requires your consent before sharing information.We can combine information from our partners and other sources with information in your SimpliSafe account to determine eligibility and efficacy of our programs.
In the section titled "How we Use and Share Your Information", there is more information about the limited circumstances in which information from your SimpliSafe account may be shared with third parties.
Any SimpliSafe data that you choose to share with a third party through the authorizations, integrations and connections permitted hereunder is governed by that party's privacy policy.
SimpliSafe will process and store any data it receives from third parties and treat it in accordance with this Privacy Policy.Any other data that is part of your SimpliSafe account may be used to process this information.
We do not collect personal information from children or teenagers under the age of 18.If you are under the age of 18 you should not register with us or give us any personal information.You can only use this site if you are under the age of 18.
Our site may have links to other websites that are operated by third parties and may include social media features.If you click on a link on one of the third-party sites, they will collect information about you and the social media sites will record your browsing behavior.The privacy policy of the company providing the link governs your interactions with these features.
We need your friend's name and e-mail address to use the "tell-a-friend" feature.We only use this information to send the communication you requested and to monitor the effectiveness of our tell-a-friend feature.
We collect information from you so that we can provide products and services that you purchase from us, and to give you information about us.Important service information about your alarm and our services are included in this.We use your personal information to contact you, process credit card transactions, and ship our products to you.We will send you information about our products and services.Third party service providers that help us process orders and fulfill and deliver products and services that you purchase from us may be given information by us.You can opt out of future communications by logging into your account and editing your profile.You can opt out of receiving commercial e-mail by following the instructions in each email.Only non-personally identifiable information is shared in order to ensure reliability and improve your experience with our mobile app.
If you subscribe for monitoring services, or make other purchases through the site, your credit card or debit card information may be collected and stored by the payment processor with which we work.We may collect some limited information, such as your postal code, mobile number, and details of your transaction history, all of which are necessary to provide the monitoring services or products.The payment processors give us limited information about you, such as a unique token that enables you to make additional purchases using the information they have stored, and recurring payments if you become a subscriber.
We use third parties to provide our products and services to you, including our alarm monitoring services and dispatch emergency responders, host our site, send out email updates about the Site, provide marketing and advertising services for us, remove repetitive information from our user lists, and process payments.When these service providers have access to your personal information, we use contractual and technical protections to limit their use of that information to help us provide the service.We use strong security and technological controls to protect against unauthorized SimpliSafe employee access to the audio and video data collected from your security camera or other camera-enabled products.
In order to show you ads for SimpliSafe or our advertising partners that are more relevant to your interests, we may use how you browse and shop.We can use cookies and other information to give you interest-based advertising.In order to provide you with more tailored ads, interest-based ads are presented to you based on your browsing behavior.The interest-based ads may be presented to you when you visit our site or third-party sites not owned by SimpliSafe.
We are part of an ad network that may use your browsing history to show you interest-based advertisements on other websites.Our site does not respond to signals that you do not want to be tracked or receive interest-based ads.Visit the Digital Advertising Alliance and the Network Advertising Initiative websites to learn more about interest-based advertisements.
When we have your consent, we will share personal information with companies, organizations or individuals outside of SimpliSafe.
If we have a good-faith belief that access, use, preservation or disclosure of the information is necessary, we will share personal information with third party companies.
If the ownership of all or substantially all of our business changes or we transfer assets to a third party, we may transfer or sell your personal information to the new owner.Your information would be subject to the terms of the applicable privacy policy at the time of transfer.
If you log into your online account and visit the monitoring section, you can update contact information for alarm monitoring and dispatch.You can change your email address and password under the log in section.You can contact us or call us if you have questions about personal information.You can opt out of receiving marketing and promotional e-mails from SimpliSafe by using the opt-out feature.
You can close your account by calling us.We will no longer use your online account information if you close your account.We can keep a copy of the information for archival purposes and to avoid identity theft or fraud.
Physical, technical and administrative security measures are used to protect the confidentiality and security of your personal information.Since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us.There is no guarantee that information will not be accessed, disclosed, altered, or destroyed.It is your responsibility to keep your information safe.We strongly advise you not to communicate any confidential information through these means, as e-mails and other communications you send to us through our site are not secure.
It is possible that our Privacy Policy will change from time to time.We will not reduce your rights without your consent.We will post any privacy policy changes on this page and if the changes are significant, we will provide a more prominent notice.We will archive previous versions of the Privacy Policy for you to review.
If you have any questions, concerns, complaints, or suggestions about our Privacy Policy, you can contact us by phone at 800-548-9508 or by mail at the following address:
This California privacy notice applies to you if you are a resident of California.This California privacy notice is intended to give you additional information that is required by the California Consumer Privacy Act.
This California privacy notice applies to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.Some information that is regulated by other laws is not included in personal information.
In the traditional sense, we don't sell or monetize our users' personal information.The sharing of personal information with third parties is likely to be included in the definition of the term sale.
You have the right to request information about our collection of your personal information.The 12-month period preceding our receipt of your request is covered by this information.We will give you the following after we receive your verified request.
You have a right to request certain information from us.The 12-month period preceding our receipt of your request is covered by this information.We will give you the following after we receive your verified request.
We never monetize your personal information, however, we may share it with certain strategic partners, social media partnerships, advertising partners and networks, and other third parties that provide offers we think may be of value to you as discussed below, which could be considered a "sale" under the CCPABy clicking here, you have the right to opt-out of this sharing and the potential sale of your personal information.
At any time, you have the right to request the deletion of your personal information.In some cases, we can't remove all of your personal information as required by law.
We will not discriminate against you for exercising your rights, such as denying you products and services, charging you different rates or prices, or suggesting or providing a different level of service or quality of products to you.If the price or difference is related to the value provided to you by your personal information, we may charge a different price.We may offer you financial incentives from time to time, including payments to you as compensation.We can offer a different price, rate, level, or quality of goods or services if that price or difference is related to the value provided to you by your personal information.If you would like to submit a request to exercise your rights, please click here or call us at (844) 746-7547.We will evaluate the request and take action.We can direct you to your account if you have a SimpliSafe account.When you contact us, we may have to verify your identity.Provide enough information that will allow us to reasonably verify that you are the person we collected personal information from.Provide enough detail to allow us to understand, evaluate, and respond to your request.If we can't verify your identity or authority to make the request, we cannot give you personal information.We will respond to your request as soon as possible.We will let you know if we aren't able to respond to your request within 45 days.You can use an authorized agent to exercise your rights.We require written proof that your authorized agent is authorized to act on your behalf if you wish to use him or her.To get in touch with an authorized agent, please contact us here or by phone at (844) 746-7547.We collect personal information from consumers when they visit our website or interact with us.For alarm notification purposes, we may collect contact information of users family and friends.If you subscribe to our monitoring or emergency dispatch services, we disclose your information to third parties that conduct research surveys, focus groups, and promote contests.The section titled "how we use and share your information" is in our main Privacy Policy.There are 9.SimpliSafe complies with the Privacy Shield set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.The Privacy Shield Principles have been certified by SimpliSafe to the Department of Commerce.SimpliSafe does not rely on the Privacy Shield principles as the legal basis for the transfer of personal information from the United Kingdom to the European Union.The Privacy Shield Principles will govern if there is a conflict between the terms in this Privacy Policy.To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.SimpliSafe commits to resolve complaints about your privacy and our collection or use of your information transferred to the United States pursuant to Privacy Shield.If the personal information we hold about you is processed in violation of the Privacy Shield, you have the right to request that we correct, amend, or remove it.United Kingdom and European Union individuals with privacy inquiries or complaints should first contact us by email in the United States at privacy-requests@simplisafe.com.We will respond to your inquiry within 45 days.SimpliSafe is subject to the investigatory and enforcement authority of the US Federal Trade Commission.SimpliSafe may be held liable for the acts of third-party agents, licensees, or service providers who perform services on our behalf or on behalf of our customers in certain circumstances.SimpliSafe will refer unresolved Privacy Shield complaints to JAMS.If you do not receive timely acknowledgement of your complaint from us, or if we have not addressed it to your satisfaction, please contact JAMS or visit the website for more information or to file a complaint.The services of JAMS are free.You have the right to lodge a complaint with the competent supervisory authority if you believe that we have not been able to assist with your complaint or concern.If your Privacy Shield complaint can't be resolved through the above channels, you may be able to choose binding arbitration.See the US Department of Commerce's Privacy Shield Framework: Annex I (Binding Arbitration) for more information.SimpliSafe commits to cooperate with applicable data protection authorities and comply with advice given by such authorities with respect to human resources data transferred from the European Union or the United Kingdom.
We may offer you financial incentives from time to time, including payments to you as compensation.We can offer a different price, rate, level, or quality of goods or services if that price or difference is related to the value provided to you by your personal information.
If you would like to submit a request to exercise your rights, please click here or call us at (844) 746-7547.We will evaluate the request and take action.We can direct you to your account if you have a SimpliSafe account.
When you contact us, we may have to verify your identity.We can ask you to:
If we can't verify your identity or authority to make the request, we cannot give you personal information.
We will respond to your request as soon as possible.We will let you know if we aren't able to respond to your request within 45 days.
You can use an authorized agent to exercise your rights.We require written proof that your authorized agent is authorized to act on your behalf if you wish to use him or her.To get in touch with an authorized agent, please contact us here or by phone at (844) 746-7547.
We may share your personal information with our service providers in order to operate and deliver our products and services, as well as help us in other areas of our business.The section titled "how we use and share your information" is in our main Privacy Policy.
SimpliSafe complies with the EU-U.S. Privacy Shield Framework set forth by the US Department of Commerce.The Privacy Shield Principles have been certified by SimpliSafe to the Department of Commerce.SimpliSafe does not rely on the Privacy Shield principles as the legal basis for the transfer of personal information from the United Kingdom to the European Union.The Privacy Shield Principles will govern if there is a conflict between the terms in this Privacy Policy.To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.
SimpliSafe commits to resolve complaints about your privacy and our collection or use of your information transferred to the United States pursuant to Privacy Shield.If the personal information we hold about you is processed in violation of the Privacy Shield, you have the right to request that we correct, amend, or remove it.United Kingdom and European Union individuals with privacy inquiries or complaints should first contact us by email in the United States at privacy-requests@simplisafe.com.We will respond to your inquiry within 45 days.SimpliSafe is subject to the investigatory and enforcement authority of the US Federal Trade Commission.SimpliSafe may be held liable for the acts of third-party agents, licensees, or service providers who perform services on our behalf or on behalf of our customers in certain circumstances.
SimpliSafe will refer unresolved Privacy Shield complaints to JAMS.If you do not receive timely acknowledgement of your complaint from us, or if we have not addressed it to your satisfaction, please contact JAMS or visit the website for more information or to file a complaint.The services of JAMS are free.
You have the right to lodge a complaint with the competent supervisory authority if you believe that we have not been able to assist with your complaint or concern.
If your Privacy Shield complaint can't be resolved through the above channels, you may be able to choose binding arbitration.See the US Department of Commerce's Privacy Shield Framework: Annex I (Binding Arbitration) for more information.
SimpliSafe commits to cooperate with applicable data protection authorities and comply with advice given by such authorities with respect to human resources data transferred from the European Union or the United Kingdom.
There is protection for every window, room and door.All monitored by professionals who are ready to dispatch police.It's easy to set up protection for every window, room and door.All monitored by professionals who are ready to dispatch police.It's easy to set up protection for every window, room and door.All monitored by professionals who are ready to dispatch police.It's easy to set up protection for every window, room and door.All monitored by professionals who are ready to dispatch police.
SimpliSafe Home Security was named "best home security overall" by US News and World Report.
Our monitoring staff calls you when trouble is detected and stays with you until it is solved.
Police can dispatch faster if you add visual verification to your monitoring plan.
It's a lot less expensive and you get more security for less with no contract.
Prepared for the unexpected?Do you want to lose the wi-fi?Someone is attacking the system.Natural disaster?SimpliSafe is ready.
Our pros watch against fires, floods, and more.
HD security cameras allow you to see what's happening all the time.
The small size of our sensors and easy one-touch control means you'll never notice your security system.
Motion sensors use a human-form detection method.
As of April 20th, the leading competitor's landline based offerings had 24 month contracts in CA.Trustpilot review scores as of April 20.
Most companies charge more than half of what you get with industry-leading security.You can monitor your home from your phone.
You can choose your security sensors.We will walk you through what your home needs and send it to your door within a week.
You can either set it up in a few minutes or have one of our pros do it for you.
The rooms and entry points are guarded by sensors.If there is trouble, our monitoring center will call you.
In less than a week, our experts will walk you through which security sensors and cameras are needed in your home.
No tools are needed to install your system.Plug it in.One of our pros can do it for you.
If someone doesn't ring the bell, Doorbell Pro will alert you.Even if you forget, the SimpliSafe Smart Lock will lock up.The front door is always protected.
The more you pay, the more money you get.The truth is you are paying more for it.Not more protection.
We fixed it.The fat from home security was trimmed.You get award-winning protection at fair and honest prices.
The more you pay, the more money you get.The truth is you are paying more for it.Not more protection.
We fixed it.The fat from home security was trimmed.You get award-winning protection at fair and honest prices.
The leading national home security provider has a mid tier monitoring plan.
Our professionals can use video to verify alarms so police will know when a crime is happening and can send help immediately.
SimpliSafe was used to stop the ring.It helps us catch other criminals.
Did you forget to arm your system?Need to let someone in?You can do it from your phone.
The best lifespan in the industry is almost a decade in our entry sensors.
You can use your system with a lot of things.
If someone gets into a private area, Secret Alerts will alert you.
If you are forced to disarm your system, your Duress PIN will alert the authorities.
Many security systems can't cover the entire house.It's easy to cover large homes with ours.
The brains.It has a built-in cell connection to alert the emergency dispatch center.
There is a panic button hidden in the arm/disarm.
It comes with a silent panic option.
Colds that can freeze pipes can cause health risks.
If someone smashes a window, you're warned.A room full of windows.
You don't need a plug to place it anywhere.Arm your system with one touch.Light up at night.
Guards your windows.There are also doors.It was designed to disappear so you don't notice them.
Early detection before full fires break out.Firefighters will arrive at your door.
You can test SimpliSafe in your home for 60 days.Your system is ready to work.There is no need for drilling or tools.If you don't like it, return it for a full refund.