One of the most common reasons why you can't open an e-mail attachment is because your computer doesn't have the necessary program installed to recognize the file format. In this situation, we recommend you have the sender save the file as a different format that the computer supports and re-send the attachment.
How do I open an email attachment?
- In your message pane, an email message with an attachment has a paperclip symbol next to it.
- Select a message with an attachment, then double-click the file shown in the message itself.
- The attachment will open automatically using the appropriate program on your computer.
How do I find my email on my phone?
https://www.youtube.com/watch?v=H4hbQtW7yyc
Why has my email disappeared?
Emails can disappear for many reasons like deletion, corruption, virus infection, software failure or simply being lost.
How do I get into my email?
https://www.youtube.com/watch?v=pm-F-KEOxOM
How can I access my Gmail account?
- On your computer, go to gmail.com.
- Enter your Google Account email or phone number and password. If information is already filled in and you need to sign in to a different account, click Use another account.