What do I do if UPS delivered someone else's package to my house?
What do I do if UPS delivered someone else's package to my house?
If you received the wrong package from UPS, it means that you'll have to get in touch with UPS customer service by dialing 1-800-PICK-UPS® and explaining your problem. After telling them you got someone else's package, they will send a driver to pick it up from you.
Is it illegal to keep a package wrongly delivered to you?
You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). Sellers aren't permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise.Dec 1, 2016
What happens if you get a package that isn't yours?
All you need to do is write “RETURN TO SENDER” on the front of the envelope and put it back in your mailbox. Your postal worker will take care of it for you from there.
What do I do if I receive someone else's UPS package?
If you received the wrong package from UPS, it means that you'll have to get in touch with UPS customer service by dialing 1-800-PICK-UPS® and explaining your problem. After telling them you got someone else's package, they will send a driver to pick it up from you.
What to do if you get a UPS package that is not yours?
If you still cannot locate the package, contact the sender of the package to initiate a trace process with UPS. The sender will then follow up with you on the progress of your shipment.