- Power off your TV Box.
- Remove the power cable from the back of the unit.
- Unplug the power cable from the wall outlet or power bar.
- Wait 30 seconds, then reconnect the power cable.
- Wait 30 seconds to 2 minutes for the TV box to reboot.
- Power on your TV box to see if it works.
Why is my Xfinity box not working?
Make sure you've tightened all cable connections from the wall to your device, turned on your TV and TV Box, checked your remote batteries and that your TV is set to the right input. If none of these worked, tap Continue. We'll scan your device for potential issues. Choose a System Refresh or Restart a Single TV Box.
How do I wake up my Comcast cable box?
Navigate to Settings > Device Settings > Power Preferences > Power Saver > ON. Once your TV Box is powered down, turn it back on by pressing any button on your remote control.
Where is the reset button on Xfinity cable box?
https://www.youtube.com/watch?v=ueQ8mAxmxto
How do I know if my cable box is bad?
- Ensure your box and television are receiving power. ...
- Test your television to make sure a lack of picture isn't because the television isn't working. ...
- Check all connections between the television and cable box. ...
- Tune in the television to the correct channel if using a coax line.
Is there a reset button on a cable box?
Locate the Reset button on the front or back of your cable box. Check along the front side of your cable box for a small circular button labeled Reset. If you don't see the button on the front side of your cable box, then check on the back panel near the power cords.
Why is my cable box blank?
A coaxial cable delivers the signal from Comcast to your home. When your television and Comcast cable receiver box are turned on, a blank screen is a sign that your television is not receiving a video signal from your set-top receiver box or from Comcast.
Why is my Xfinity cable box not turning on?
When troubleshooting an issue with your Xfinity X1 TV Box, you may be directed to restart the device or you may resolve it online with a system refresh. The easiest way to restart your TV Box is to say “Restart TV Box” into your Xfinity Voice Remote. The system will scan for potential issues. ...
What are the signs of a bad cable box?
- No picture.
- Fuzzy or blurry picture.
- Discolored picture.
- Intermittent picture.
- Poor screen resolution.
- No sound.
How do I troubleshoot my cable box?
- Troubleshoot your unresponsive digital box by locating and unplugging the power cable.
- Wait 30 seconds and reconnect the power cable to the digital box.
- Wait approximately 1-2 minutes for the digital box to reboot.
- Power the digital box on and test if it is now responsive.
Can a bad cable box burn out the TV?
Under normal conditions, there is no voltage on the incoming cable that can do any damage. While there are dangerous voltages in the system, it would require several isolated and different failures in different places (including inside your home) for anything to cause damage to your TV.
Where is the power button on my Comcast cable box?
Ensure your cables are tightly secured. Press and hold the Power button located on the front of the TV Box for 10 seconds.
How do I turn on my cable box?
Press the Power button on the cable box so it can boot back up. Once you plug the cable box back in, press the main Power button on the front of the machine or on your remote. The lights on the box's display should turn on or say “Boot” as it starts back up.
What do you do if your cable box won't turn on?
Carefully unplug the Set-Top Box power cord from the electrical outlet or power strip if you're using one. Wait 30 seconds while the Set-Top Box completely shuts off. Plug the power cord back in. The Set-Top Box will automatically reboot – this may take a few minutes.