What does customer service mean to you best answer?
What does customer service mean to you best answer?
It means showing the customer how important he or she is to you and the business by interacting with he or she in a friendly, helpful and positive way. Good customer service means meeting expectations, but excellent customer service means exceeding them.
What is customer service in simple words?
Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. Customer support is more than just providing answers; it's an important part of the promise your brand makes to its customers.
What are the 7 qualities of good customer service?
- Positive attitude. A positive attitude is for a customer service rep what a solid foundation is for a building.
- Excellent communication skills. Think big here, real big.
- Thorough product knowledge.
- Strong multi-tasking skills.
- Patience.
- Fast pace.
- Creative thinking.
- Stress resistant.
What are the quality of a good customer service?
There are four key principles of good customer service: It's personalized, competent, convenient, and proactive. These factors have the biggest influence on the customer experience.
What are five characteristics of quality customer service?
- Know your Product. To successfully help our clients we need to know the product.
- Listen and Learn. Do you ever feel as if you know what a client is going to say before they say it?
- Practice Patience.
- Go Above and Beyond.
- Conscious Communication.
What are the 3 types of customer service?
- Walk-in service departments.
- Phone and email support.
- Support via live chat.
- Self-service content.
- Communities and forums.
What does excellent customer service mean to you answer?
Excellent customer service involves meeting and surpassing expectations. It means showing the customer how important he or she is to you and the business by interacting with he or she in a friendly, helpful and positive way.
What are 3 important qualities of customer service?
Essentially, the 3 important qualities of customer service center around three “p”s: professionalism, patience, and a “people-first” attitude. Although customer service varies from customer to customer, as long as you're following these guidelines, you're on the right track.Aug 1, 2020
What is good customer service to you please give an example?
What are some examples good customer service? In retail, examples good customer service include remembering and appreciating repeat customers, forging a local connection with shoppers, putting your product knowledge to good use, and more.
What makes a customer service great?
What is great customer service? Great customer service means following best practices like valuing customers' time, having a pleasant attitude, and providing knowledgeable and resourceful resources, but that you also take things a step further to exceed — rather than just meet — expectations.
How would you describe a good service?
Good customer service typically means providing timely, attentive, upbeat service to a customer, and making sure their needs are met in a manner that reflects positively on the company or business.