If your item hasn't arrived, you're protected by the eBay Money Back Guarantee and can ask the seller for a refund. Some sellers may also be able to send you out a replacement item, if they have one.
What happens if you ship eBay late?
If your item doesn't arrive by the guaranteed delivery date If the item you bought with Guaranteed Delivery doesn't arrive on time, we'll make it right. To let us know, you can either: ... Find your item in My eBay under Purchase History and select Report late delivery from the More actions drop-down menu.
How long do you have to ship a package on eBay?
This can range from the same working day, to up to 30 business days from when they receive payment. Shipping or courier services: Most sellers offer a variety of delivery options, so you can choose the service you prefer when you're checking out.
What happens if seller doesn't ship item?
If there's a delay shipping your order, the seller has to tell you and give you the choice of either agreeing to the delay or canceling your order for a full refund. If the seller doesn't ship your order, it has to give you a full refund — not just a gift card or store credit.
How many days does eBay seller have to ship?
A good rule of thumb for sellers is that you should be prepared to ship within three days of an auction's close to ensure arrival within two weeks.Jun 16, 2019
What happens if eBay seller doesn't ship item?
If your item hasn't arrived, you're protected by the eBay Money Back Guarantee and can ask the seller for a refund. Some sellers may also be able to send you out a replacement item, if they have one.
How long does a eBay seller have to ship?
A good rule of thumb for sellers is that you should be prepared to ship within three days of an auction's close to ensure arrival within two weeks.Jun 16, 2019