Fast, efficient, and honest, Correct Solutions Group has become a reputable and trusted Inmate Telecommunications Service Provider. This company provided exceptional customer service, making for a seamless transition when installing the equipment and implementing the services.
What number is 877-618-3516?
Phone System (Correct Solutions) Customer Care (877) 618-3516 or www.regentpay.com. If you tie the funds to your phone number, they will only be able to call you. If you put the funds in their name, they will be able to call anyone. Email and Schedule Visitations at www.smartjailmail.com.
How does Correct Solutions work?
Correct Solutions is the exclusive provider of inmate telephone service at a jail where an inmate is attempting to call you. The only calls allowed from correctional facilities are prepaid calls from the one company contracted by the correctional facility to provide inmate phone service.
How do I get a refund from correct solutions?
Refunds and Complaints If you have a complaint or would like to request a refund, first contact the Correct Solutions Call Center by phone, 1-877-618-3516 (toll free), or by email, contact@csgpay.com.
What is PIN debit on Connect network?
Inmates with PIN Debit prepaid phone accounts can pay for their own phone calls, and call any phone numbers allowed by their facility. Unused funds in a PIN Debit account are refunded upon release, but otherwise cannot be used for any other purpose than paying for phone calls.