Our vision is Putting Passengers First becoming a company that is on the side of passengers and freight users; that is easy to engage with and is an efficient and dependable partner; a company people are proud to work for; instinctively recognised as an industry leader.
What is Network Rail safety statement?
Everyone Home Safe Every Day is Network Rail's safety promise; simple and all-encompassing. Our approach is not simply reactive. We measure our performance to target improvement, but we attribute at least as much focus on the precursors to accidents.
What are Network Rail life saving rules?
We will always comply with our Lifesaving Rules Always use equipment that is fit for its intended purpose. Never work or drive while under the influence of drugs or alcohol. Never assume equipment is isolated always test before touch. Never enter the agreed exclusion zone, unless directed to by the person in charge.1 Aug 2014
Who are Network Rail's customers?
Network Rail's main customers are the private train operating companies (TOCs), responsible for passenger transport, and freight operating companies (FOCs), who provide train services on the infrastructure that the company owns and maintains.
How do I complain to Network Rail?
- Call our 24/7 national helpline on 03457 11 41 41.
- Use our live chat service.
- Use our online contact form.
- Write to us Network Rail: 1 Eversholt Street, London, NW1 2DN.
What is the difference between a near miss and a close call?
Only 3% of respondents defined a near miss as an error that reached the patient but did not result in harm. Close call (near miss): An event, situation, or error that took place but was captured before reaching the patient.24 Sept 2009
What is close calls in safety?
A close call is “an opportunity to improve safety practices in a situation or incident that has a potential for more serious consequences.” When individual events are analyzed collectively, railroads can identify safety hazards and develop solutions to these threats.
Where is Network Rail head office?
London, United Kingdom
What is the purpose of a safety bulletin?
Aim of bulletin: A safety notice is usually issued to facilitate a change in procedure or it requires an action to be undertaken to improve the level of protection or instruction in a potentially dangerous situation. It must be acted upon within a reasonable time, if a time period is not stated.27 Apr 2021
What is a safety alert bulletin?
Aim of bulletin: Safety alerts are for major faults that would result in a serious or fatal injury and where immediate remedial action is required. Safety alerts are issued when there is a specific safety issue that without immediate action being taken could result in a serious or fatal injury.27 Apr 2021
What does safety alert mean?
Safety alerts are issued when there is a specific safety issue that without immediate action being taken could result in a serious or fatal injury.