Only boxes can be returned to a U-Haul retail store. We will refund the full purchase price of any unused U-Haul boxes, with receipt, at any U-Haul center location nationwide.
Is there a grace period for returning a U-Haul?
The company says it doesn't have any late fees for truck rentals—but it will charge you for returning the truck late. ... So if you agreed to return your $40 truck by 10 a.m. on Thursday, you're technically responsible for another $40 at 10:01 a.m. Be sure to ask about a grace period if you're late.2020-05-04
Does U-Haul have a cancellation policy?
You may change or cancel your reservation by accessing it online at https://www.uhaul.com/Orders/ or by contacting your local U-Haul representative or your pick up location.
Can you cancel a U-Haul rental?
With a U-Haul move, you can modify/cancel your reservation online by logging into your U-Haul account, contacting your local U-Haul representative via phone or at your pick up location. Contacting a representative at least 24 hours prior will help avoid any penalties.2014-10-10
Do you get deposit back from U-Haul?
If you're paying in stacks of Benjamins (or Washingtons), you'll need to put down a $100 security deposit for your rental truck and/or $75 on any trailer or towing equipment at the time of pick-up. (You'll get that security deposit back when you return everything to U-Haul.)2021-05-24