What should I do if my Lyca SIM is not working?

Does Lyca SIM expire?

We automatically deactivate SIM cards if you do not use them to make a call or send a text for more than 60 days. Unfortunately these SIM cards cannot be reconnected and the mobile number also stops being available for you to use after this time.

How do I know if my Lyca SIM is active?

Please remember that you can always dial *137# to check your balance details and allowance details on your Lycamobile account.

How long is Lyca SIM valid for?

Normally we will keep your number for 120 days if you do not use our service. However, you may also keep your Lycamobile number for up to 1 year without using our service. Just dial *139*9999# from your Lycamobile and follow the instructions on the screen.

How can I check my Lyca SIM validity?

You can always check your available balance/allowance by dialing *131# from your handset. Alternatively, you can call our Automated Voice response at 131 from your Lycamobile number.

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