We work closely with Royal Mail and other courier partners who deliver your order straight to you. If you've received an email to notify you that your order has been dispatched, but you haven't yet received it after 10 days, contact us and we will try to resolve this as quickly as possible for you.
How long does a glasses direct order take?
within 7 days
Do glasses direct use Essilor lenses?
Benefits of buying from Glasses Direct As part of Essilor, the world's biggest lens manufacturer, we're able to share our vision of providing affordable eyewear and eye care to millions around the world.19 Dec 2018
Is frames direct a legit website?
With a clear focus on customer service and a wide range of industry-standard policies, shoppers can rest assured that FramesDirect.com is indeed legit. There are over 14,000 FramesDirect reviews on TrustPilot, giving the online retailer a total rating of 9.0 out of 10.25 Nov 2020
Is Vision Direct authentic?
Please be assured that all our products are 100% authentic and brand new. We source them only from official distributors and manufacturer. We have also been in this business since 2006. If you require any further assistance from us, please feel free to send us a message at customerservice@visiondirect.com.au.
Is EyeBuyDirect from China?
Type Subsidiary
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Founded 2005
Founder Roy Hessel
Headquarters Austin, Texas , U.S.
Key people Sunny Jiang (CEO)
Why does it take 2 weeks to get glasses?
The lens-making process starts with a large lens mold, which is then shaved down to fit your exact prescription proportions. Throw in extra lens coatings like UV-protective, anti-reflective, photochromic and scratch-resistant coatings — plus the time it takes to be delivered — and you've got a roughly 2-week process.
How do you get glasses from glasses Direct?
- Step One: Browse through over 900 frames. We know 900 frames may be overwhelming for some, which is why we have filters to help make looking easier.
- Step Two: Pick your lenses.
- Step Three: Add a prescription.
- Step Four: Review your order and complete your purchase.
How long do EyeBuyDirect glasses last?
The guarantee allows you to make a return for a one-time replacement or refund — for any reason — within the two weeks of receiving your order. Additionally, your glasses will come with a one-year product guarantee. It covers a one-time replacement pair within 12 months if there are clear defects in the glasses.29 Dec 2021
Are EyeBuyDirect glasses sturdy?
Regardless of the lens index and material, all lenses from EyeBuyDirect are durable and stand up to everyday wear and tear. To help keep your lenses scratch free, all lenses come with an anti-scratch coating and all glasses from EBD come with a super soft microfiber cloth.16 Jul 2018