- Return rented equipment to The UPS Store nearest you. Check here.
- You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.
- Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.
What FiOS equipment needs to be returned?
If you are a Verizon Fios TV user, you will have to return the cable box, adapters, power cords, routers, etc., to Verizon.2021-11-03
Do I have to return Verizon ONT box?
To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected.
How do I return my Verizon set top box?
- Return rented equipment to The UPS Store nearest you. Check here.
- You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.
- Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.
Where do I return my Verizon device?
Items bought at a Verizon store, on verizon.com or with our Customer Service can be turned in at a Verizon store for 30-day returns and exchanges and for trade-ins.