The funds from the item being returned will be transferred to an e-Gift Card or an Exchange Voucher when the exchange is initiated. Zappos will then apply the e-Gift Card or Exchange Voucher to your replacement item.
How do I check my Zappos order?
A: After placing an order, you can view the order status 24 hours a day by simply clicking on the "My Account" link at the top right corner of every page of Zappos.com. From there, you will be able to view information about your order.
What is Zappos return policy?
If you are not 100% satisfied with your purchase from Zappos you can return your item(s) for a full refund within 365 days of purchase. (Returns must be unworn, in the state you received them, and in the original packaging.) Some items ship with an attached security tag.
Is Zappos owned by Amazon?
Amazon acquired Zappos for $1.2 billion in 2009, and kept Hsieh on as CEO. He said in 2010 he had decided to sell to the e-commerce giant because Amazon recognized “the uniqueness of Zappos's culture and Amazon's duty to protect it.2020-11-28
Why is Zappos taking so long?
Zappos & COVID-19: A Shipping and Customer Service Update for You. With the spread of COVID-19, online shopping continues to rise dramatically, and we are experiencing a variety of supply chain disruptions and delays. ... For new orders, our shipping and delivery date expectations will show longer than you normally expect.
Is it OK to order from Zappos?
Zappos is legit. they're not trying to scam you in any way shape or form. ... If you buy a pair of shoes from Zappos… you're unlikely to be unhappy with the shopping experience. Personally, I've only ordered shoes from Zappos… as their selection is unbeatable.2021-01-19
How do I return something to Zappos?
- Go to the website and click on My Account in the upper right hand corner.
- Log in to your account using your email address and password.
- Click on the order number of the merchandise you wish to return.
- Check the box to the left of the item(s) you wish to return and click on the Return Checked Item box.