When you call 911, a call-taker will answer the phone and say "911" or "911, what's your emergency?". Ideally, you should tell the call-taker what the emergency is, for example: "My house is on fire!"
What is the first thing a 911 dispatcher says?
By clearly stating your location (or a solid address if possible), emergency/what kind of emergency responder you need, and your phone number, the 911 operator can dispatch emergency responders to your location or call you back if the call drops. You might say, “I need an ambulance.
What do they ask you when you call 911?
The call-taker is always required to ask the caller's name and phone number. This is in case we have to call you back, or the responders need to talk to someone who actually saw what happened. YOU DO NOT HAVE TO GIVE YOUR NAME. Your call will be handled the same regardless if you choose not to identify yourself.
What are 3 questions you should be prepared to answer when calling 911?
- Person's problem or the type of incident (“Tell me exactly what happened?”).
- Approximate age.
- Is he or she conscious?
- Is he or she breathing?
- EXACTLY what the dispatcher asks you to do. Emergency service professionals are.
What 3 pieces of information must be provided to a 911 dispatcher when a call is made to 911?
When calling 9-1-1 your child needs to know their name, parent's name, telephone number, and most importantly their address. Tell them to answer all the call takers questions and to stay on the phone until instructed to hang up.
What data should you ask for when taking an emergency call?
The location of the emergency, including the street address, and room/apartment number, if you're in a large building. The phone number you are calling from. The nature of the emergency.
What are the 4 things you must tell 911 when calling for an emergency?
- Check the scene. Your own safety is the first thing to consider.
- Give your location. Your location is one of the two most important details you need to give the dispatcher, Captain Bender tells us.
- Give as much medical information as you can.
- Listen to the dispatcher.
What would a 911 operator say?
When you call 911, a call-taker will answer the phone and say "911" or "911, what's your emergency?". Ideally, you should tell the call-taker what the emergency is, for example: "My house is on fire!" "There's someone breaking into my home!"
Is there a way to practice calling 911?
You can practice calling 9-1-1 with your kids by explaining the nature of 9-1-1 and then using a fake phone to make practice calls. Remember, adults can get nervous too. Use teaching your kids as an opportunity to practice staying calm in an emergency.
What questions do 911 operators ask?
Why do dispatchers ask so many questions? Dispatchers ask for pertinent information first address, type of call, name of caller or those involved, and your call back number.
What skills do 911 operators need?
- Decision-making. Dispatchers should have good judgment skills and the ability to make decisions quickly. …
- Communication. …
- Compassion. …
- Multitasking. …
- Teamwork. …
- Emotional control. …
- Technological skills. …
- Organization.