To hard reset your eero, hold the reset button until the LED flashes red (15 seconds), then release it. After a successful hard reset, the eero LED light will reach a flashing blue state, indicating that the eero is ready to be set up again.
How do I resync my eero?
- Open the eero app and tap on the Settings tab.
- Scroll down, find and select the “Advanced” option.
- Scroll down to “Reset” at the bottom of the Advanced menu.
- In the Reset menu, tap “Restart Network,” then tap “Restart Network” again to confirm.
Why does eero keep going offline?
When a network and all its eeros are “Offline,” it means the gateway eero connected to the modem is unable to get online. In this scenario, users should ensure their eero is correctly connected to the modem and/or powered on.
Why is eero flashing blue?
After a successful hard reset, the eero LED light will reach a flashing Blue state, indicating that the eero is ready to set up again.
Why is my eero not pairing?
Check that Bluetooth is ON: Make sure Bluetooth is enabled on your phone. You'll use Bluetooth to pair your eero with your account. Power cycle your gateway eero: You can do this by unplugging and re-plugging it. Once you've plugged it back into power, wait for your eero to boot back up.
Why does my eero keep blinking?
Blinking White: eero software is starting up/connecting to Internet. ... Solid Blue: eero app is connected to the eero and is setting up the network. Blinking Green: Multiple eeros detected during setup. Blinking Yellow: Soft reset OR unapproved power source used.
How do I put my eero in pairing mode?
To do so, make sure the eero is powered on, and proceed to hold down the reset button until the eero blinks red. From there, try adding the eero to the network.
How long does it take for eeros to update?
roughly 15-20 minutes
What does resetting eero do?
A hard reset will clear all network configurations, clear its session and logs, and remove the eero from your network. If the eero has an active internet connection, you can achieve the same results by removing the eero from your network via the eero app.
How do you power cycle an eero?
Power cycle your eeros: Try power cycling your eeros by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in. This step can sometimes fix connectivity issues. The eero's LED will turn solid white, then be flashing white while booting up.
How do I fix my eero offline?
- 1 Make Sure There is a Connection Between the Eero and Modem. Make sure your Eero is properly connected to the modem with the Ethernet cable by trying the following: ...
- 2 Power Cycle Your Network by Restarting Modem and Eero. Remove the power cable from the back of your modem.
How do I get my eero back online?
If there's an on/off switch, switch it off and wait for 30 seconds before switching it back on. If there is no on/off switch, unplug the modem and wait for 30 seconds before plugging it back in. Wait until the lights on your modem and the LEDs on your eero are done blinking before trying to get back online.
Why do my eeros keep turning red?
A red LED indicates that your eero doesn't have an Internet connection or that your Internet service is down. Check that your gateway eero is connected correctly to your modem and that your Internet service is working.