The most frequent reason soap is not dispensed or too little is dispensed is that the refill is empty or it is loaded incorrectly. ... Some liquid soaps and sanitizers may slowly dry up and clog the nozzle or spout, especially with light use. Check to see if the pump is clogged.Jul 16, 2021
Why is my touchless soap dispenser not working?
The sensor area is obstructed by soap residue. Turn the unit off and wipe the sensor with a clean, soft, damp cloth. The batteries are not installed correctly. ... Replace the batteries.