Restart the router and modem. A problem with either your internet service provider or router might result in a lack of connection to an IPv6 address. If you have two network devices, restart the modem first, then wait a minute or two and restart the router. Check for network device driver updates (Windows).
How do I know if I have IPv6?
The easiest way to tell if you have IPv6 connectivity is to visit a website like testmyipv6.com. This website allows you to connect to it in different ways — click the links near the top to see if you can connect to the website via different types of connections.
How do you check if you have IPv4?
- Select Start > Settings > Network & internet > Wi-Fi and then select the Wi-Fi network you're connected to.
- Under Properties, look for your IP address listed next to IPv4 address.
How do I know if an IP address is IPv6?
- Go to your Android device System Settings and tap on Network & Internet.
- Tap on Mobile network.
- Tap on Advanced.
- Tap on Access Point Names.
- Tap on the APN you are currently using.
- Tap on APN Protocol.
- Tap on IPv6.
- Save the changes.