Why is my prepaid card locked?

Why is my Netspend card being declined when I have money?

There are a number of possible reasons why a purchase could be declined: You don't have enough money left on your card. You haven't activated or registered your card. The address you gave to make an online or phone purchase is different from the address you have on file with your prepaid card provider.2020-09-04

How do I unlock my Netspend card?

To unblock your Netspend card, contact their customer service via phone at 1-866-387-7363 or by email at customerservice@netspend.com.

How do I transfer money from my locked Netspend account?

You can't send money from your locked NetSpend account to another card. You'll first need to unlock your NetSpend account by calling customer service at 1-866-387-7363, or by emailing them at customerservice@netspend.com.2020-09-01

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  3. How do I reset my NetSpend password?
  4. Where can I get a temporary NetSpend card?