Make sure the SiriusXM antenna cable is firmly and securely plugged into the cradle. Make sure the SiriusXM antenna cable is not bent or broken. Turn your SiriusXM radio off, then on, to reset this message. ... This message may also display when you are trying to tune to a channel that is unavailable or blocked.
How do I update my XM radio in my car?
You can easily refresh your radio from right inside your vehicle by visiting siriusxm.com/refresh on your smartphone. You can also send a refresh signal by calling toll-free to 855-MY REFRESH (855-697-3373).
How long does XM radio take to refresh?
3-5 minutes
How do I unfreeze my Sirius radio?
https://www.youtube.com/watch?v=A2LgAeuzVi0
Why do I need to refresh my Sirius XM radio?
Why? Your radio may need 2-5 minutes to receive the updated lineup from our satellites. During this time, the audio you hear may not match what is shown on your display and you may see messaging such as "updating channels" or "acquiring signal" on your radio's display.