Why Pricing Policy Changed Doesn't Zappos Price Match?
If you find a lower price on an item available in the same brand, color and size on another retailer's website, Zappos.com will match the retail price plus standard shipping fees.
If an item is available on a retailer's website at a retail price of $30 plus a shipping fee, we will match the price and give free standard shipping.
We will assist you with placing your order at the adjusted price if you give us a call at (877) 927-2332 or live chat with the Zappos Customer Loyalty Team.
If you receive a price match on an item and later need to exchange it for a different size, we will honor the price you paid on your initial item.This will not apply to an exchange for a different color.
We can't match prices from non-U.S. based websites, discount websites and third-party markets on Amazon.com.We will not match other retailers site-wide promotional discounts, coupons, bundle offers, rebates or mail-in offers.
A price match cannot be combined with other offers or discounts, and can't be applied to gift cards or previous purchases.All orders will have sales tax added to them.There are other restrictions that may apply.
If you find a price reduction on an item you've purchased in the last 10 days, you can call the Customer Loyalty Team at (877) 927-2332 or live chat to request a refund.
If you purchase an item on the 1st day of the month for $30 and the price is reduced by Zappos to $25, you may request a refund for the difference of $5, so long as the item is still available in the store.You will receive a refund for the difference if you are eligible.We can't offer site-wide promotions after you make a purchase.
If you need to exchange an item for a different size after you receive a price guarantee, we will honor the reduced price.This will not apply to an exchange for a different color.
The payment method used to place the initial order must be used for the price guarantee refund.A price guarantee cannot be applied to gift cards or shipping costs.There are other restrictions that may apply.