Citizens Advice service's work involves providing advice on issues such as debt management and welfare benefits, housing, immigration and asylum, employment, consumer complaints and landlord-tenant disputes.
How do Citizens Advice help consumers?
The helpline adviser can: give you practical and impartial advice on how to resolve your consumer problem. tell you the law which applies to your situation. pass information about complaints on to Trading Standards (you can't do this yourself)
What is the role of Citizens Advice Bureau?
Because Citizens Advice Bureaux are managed and used by people within the community, they deliver services that meet the needs of local people. They provide practical advice, negotiate on behalf of clients and even represent them formally, such as at tribunal hearings.
Is Citizens Advice funded by the government?
The majority of Citizens Advice funding comes from government sources.
What are the advantages of Citizens Advice?
And our 2017 outcomes and impact research showed that advice does more than solve the immediate problem: it can reduce stress, improve finances and stabilise housing or employment. Our clients say that advice improved their lives even when their problems are not resolved.
Who can I ring for free legal advice?
Looking for free legal advice? Call 1-800-ATTORNEY (1-800-288-6763)! We've found that people often have a fear regarding lawyers and what they charge for their services.
Are Citizens Advice a charity?
We can all face problems that seem complicated or intimidating. At Citizens Advice, we believe no one should have to face these problems without good quality, independent advice. As a charity, we rely on the support of people like you to be able to continue helping millions of people every year.
Is Citizens Advice Bureau confidential?
We give advice to millions of people Our network of independent charities offers confidential advice online, over the phone, and in person, for free. When we say we're for everyone, we mean it. People rely on us because we're independent and totally impartial.