Amazon reassures shoppers with its A-to-z Guarantee Protection, which covers the majority of stolen packages. You can file a claim for a refund with Amazon if you're having trouble getting your money back with an Amazon seller.
What if your Amazon package gets stolen?
If that's the case for your purchase, Amazon requires that you first contact the Amazon Seller and try to settle the issue with them. But if you've waited two or more business days for a response or the seller is uncooperative, you can file a claim with Amazon and they'll likely issue a refund.Dec 7, 2021
What do I do if my Amazon package was stolen?
- Start with the delivery company.
- Contact the seller.
- File an Amazon stolen package claim.
- Credit card coverage.
- Plan ahead to be home.
- Deliver to the office instead.
- Use a package lock box.
How do I report a stolen item to Amazon?
To file a claim, go to your Orders List and select “View/File Claim” on the order. Follow the on-screen instructions, which will require you to select a reason for the claim. Reasons for claims can include: Returned order that was not refunded.