You can change your phone number online at your MyVerizon page.Before you start this process, the phones must both be active and on the same plan.
Step 1: You have to sign into your account.
The sign-in box is located at the top of the page.If you want to sign in to the site, you have to type in your mobile number or user ID.Click the "continue" button when prompted to enter your password.You should go to your home page.
Step 2: The "Activate or switch device" page can be found there.
The "Manage My Device" heading can be found in the left panel.Click on the "Activate or switch device" link beneath the heading.This will take you to the "Activate or switch device" page.If you are an account owner or account manager, you can only do this.Only devices under the same plan will appear on this page.You can't switch active devices with someone else.If you want to switch your current device with a replacement currently covered by another plan, you need to deactivated it first.The replacement device can be activated the same way as a new device.
Step 3: Choose the first device.
Click on the first device you want to switch to.To proceed, click on "Next".The two devices you want to switch between can be highlighted.The order doesn't matter.Before clicking the "Next" button, make sure the correct "Select" bubble is filled in.You will be directed to the "Select an option below" page after clicking "Next".
Step 4: The "Switch Device" option is what you should choose.
Click on the "select an option below" page to see the selection bubble.Don't click on the "Next" button yet."Activate device" is the other option on the page.If you want to switch phones on the same plan, this option should not be selected.
Step 5: The second device should be chosen.
You should see the words "select the phone number you want to switch with" under the "switch device" option.Select the phone number you want to swap with from the drop-down box beneath the line.The phone model and image should appear on the screen when you select the phone number.Hit the "Next" button if you have confirmed that this is the correct choice.
Step 6: The confirmation code should be on your phone.
The online authorization code will be sent to one of your mobile devices.Click on the "Text me the code" button if you want to use the device.This step is done for security reasons.Without the authorization code, you won't be able to finish the process.Under your options, you should see all the devices listed on your plan.You will get a free text message with the authorization code if you choose the device.The "Text me the code" button should take you to the "Customer Verification" page.You should send the code to your device at the same time.
Step 7: Make sure you check your device.
You can get the verification code by text.Check the other devices on your plan if you don't get the text.Once you have the code, you can move onto the next step.If you don't receive the code, return to your computer and click on the question.There is a link on the "Customer Verification" page.If you follow the instructions on the screen, you will be able to get in touch with customer support.
Step 8: There is a code to enter.
Return to your computer and type your online authorization code in the box.You need to type the same code into the "Confirm Online Authorization Code" box.Click on the "Confirm" button after typing the code into the appropriate place.
Step 9: If you wish, back up your contacts.
The option to back up your contact list will be given to you.Do you want to back up your contacts digitally?Continue to the next step if not.The method recommended for your device will back up your contacts.Click on the "view back up instructions for your current phone" link if you don't know what to do with your contacts.You should back up your contacts for both devices involved in the switch.Click the "Next" button if this has been completed.
Step 10: Stay updated with your plans.
You will be prompted to update your plan if one of your devices is not compatible with it.You should be able to see the minimum plan for that mobile device.Click on the "Next" button to review the details of the new plan.You will need to manually switch your sim cards if you have a compatible device.The "Next" button is no longer needed, you need to click the transfer button.
Step 11: You can switch your sim cards.
You should be directed to the transfer sim cards page.Before continuing, follow the instructions on the screen.The exact process may vary based on your device, but the steps will usually follow the same pattern.Look for the sim cards.They should be in the lower left corner of their phones.Remove the sim card from the device.You can put the sim card into the empty slot on the other device.As you do this, make sure the contact surface faces down.The process can be completed if the back cover on each phone is replaced.
Step 12: Check the switch.
Clicking on the "Confirm Changes" button at the bottom of the final screen will confirm the changes.This will allow you to switch the phone numbers on your two phones.If you want to check the results, you have to call both phones from a different line.If you backed up your contacts before the switch, you may need to restore them afterwards.